Is there any reason my video clips frame size keeps changing from 1920x1080 to dimensions as wild as 1920x968?
Inspire 2, X5S with DJI 15mm. 25fps, all manual settings. Each clip varies for no apparent reason.
I've seen online someone with the same issue with a P4P but no outcome. ..

Any help will be appreciated.

Did some testing and it's a H265 issue of some kind.
10 clips taken and it keeps losing 8 vertical pixels every clip.
I.e. 1920x1080, then 1072, 1064, 1056, 1048 and so on. (Using micro SD class 3. 4K H265 appears to work aok at 2160. Latest firmware)
Anyone else have this issue or know of a fix?

Hi Darren, any chance to upload several short videos to Dropbox or Google Driver and post the link to us for further analysis?
Just to verify again, does the issue only happen to 1920x1080 resolution? Thanks for more info.

Hi Mindy.
It only happens at 1080. (3840x2160&1584 plus 2720x1536 all quickly tested ok with H265)
Clips are here: https://drive.google.com/folderview?id=1bV6mKexSG__UYgLGUgTMlRZIqXPGxSwq

Darren @ CieloCam Posted at 2018-1-30 15:34
Hi Mindy.
It only happens at 1080. (3840x2160&1584 plus 2720x1536 all quickly tested ok with H265)
Clips are here: https://drive.google.com/folderview?id=1bV6mKexSG__UYgLGUgTMlRZIqXPGxSwq

Thank you, I have applied the permission to view the footage, could you please accept my request? Thank you.

Access given.

Any updates Mindy?
Did you see the issues with the files I uploaded?

Hello?
Is there another method of communication I can use to get this issue resolved?  even a simple update/response will be appreciated...