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DJI Spark cooling fan
3830 15 2018-1-30
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AKRESCUE
New
Flight distance : 830 ft
United States
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Just received the Spark Fly combo.  Cooling fan worked on initial startup but after upgrading to firmware 01.00.0900 the cooling fan does not work.
2018-1-30
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S-e-ven
First Officer
Flight distance : 5922034 ft
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Thailand
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Try: Do the update again
2018-1-30
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AKRESCUE
New
Flight distance : 830 ft
United States
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S-e-ven,  I did and the update took and the fan still doesn't work (almost to hot to touch).  I even went and downgraded firmware to .0800 and then back to .0900.
2018-1-30
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AKRESCUE
New
Flight distance : 830 ft
United States
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I'm also getting: Barometer Data Error / Aircraft Encoder Error / Navigation System Error
2018-1-30
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eYeSkYeYe
Second Officer

United States
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Now, that sounds nasty.... I guess following link should help: https://www.dji.com/support
2018-1-30
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AdamTheGreat
lvl.3
Flight distance : 56991 ft
United States
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Where did you purchase it from? If you can return/exchange it, that's what I'd do.
2018-1-30
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Grmachine
lvl.4
United States
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Send it in before it ends up looking like one of those Hoverboards
2018-1-30
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AKRESCUE
New
Flight distance : 830 ft
United States
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AdamTheGreat Posted at 2018-1-30 08:03
Where did you purchase it from? If you can return/exchange it, that's what I'd do.

Overstock.com.  I will return it.
2018-1-30
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AdamTheGreat
lvl.3
Flight distance : 56991 ft
United States
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AKRESCUE Posted at 2018-1-30 08:06
Overstock.com.  I will return it.

Good choice. Especially since it is brand new, who knows what internal components overheated, etc.

Not sure if you have Amazon Prime, but they have Used - Like New on the warehouse. These are usually factory sealed but the box is dented (that's how I bought mine and it was factory sealed). https://www.amazon.com/gp/offer- ... all&mv_style_name=2

I figured it was an easy gamble, since it was from the Amazon Warehouse, returns are super easy.
2018-1-30
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DJI Elektra
DJI team
Hong Kong
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AKRESCUE Posted at 2018-1-30 07:18
I'm also getting: Barometer Data Error / Aircraft Encoder Error / Navigation System Error

Sir, if you flash the firmware and the problem remains, please send it back for further check: http://www.dji.com/support. Thanks for your support.
2018-1-30
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AKRESCUE
New
Flight distance : 830 ft
United States
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DJI Elektra Posted at 2018-1-30 22:13
Sir, if you flash the firmware and the problem remains, please send it back for further check: http://www.dji.com/support. Thanks for your support.

Elektra, unit has been sent back to vendor, hopefully I can get a replacement OR my money back.
2018-1-31
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DJI Elektra
DJI team
Hong Kong
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AKRESCUE Posted at 2018-1-31 05:11
Elektra, unit has been sent back to vendor, hopefully I can get a replacement OR my money back.

I see. Please contact us if you need help. Thanks for your support.
2018-2-6
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A CW
Captain
Flight distance : 13838848 ft
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United Kingdom
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AKRESCUE Posted at 2018-1-31 05:11
Elektra, unit has been sent back to vendor, hopefully I can get a replacement OR my money back.

Wise decision - hope the replacement works fine
2018-2-6
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S.J
lvl.4
Flight distance : 322454 ft
Kuwait
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hope they service the issue properly.
2018-2-6
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djiuser_VyKXszW3glLv
New

United States
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Hello every one, a few days ago,  my DJI Spark fell out of the sky (battery fell off) and now on start up, the cooling fans make a sound as if they were jammed or somthing is stuck inside. Someone please help. Thanks!
2019-11-19
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ssylca44
Second Officer
Flight distance : 434721 ft
Canada
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djiuser_VyKXszW3glLv Posted at 11-19 11:52
Hello every one, a few days ago,  my DJI Spark fell out of the sky (battery fell off) and now on start up, the cooling fans make a sound as if they were jammed or somthing is stuck inside. Someone please help. Thanks!

The best advice would be to send it for repairs. If you are so inclined you could remove the top and see if the fan is rubbing on something.
2019-11-19
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