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how much warranty time do I have?
1362 13 2018-1-31
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ANKO MG
Second Officer
Flight distance : 12372 ft
Spain
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Bueno, tengo una p4 desde julio y tengo grietas de tensión ,casi sin uso y también en el caso de las dos baterías
2018-1-31
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Nebuchadnezzar
Captain
Flight distance : 2720213 ft
Spain
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lo tiraste por un tobogan? como es posible que ya tengas esas grietas? .. puedes poner una foto?
2018-1-31
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ANKO MG
Second Officer
Flight distance : 12372 ft
Spain
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Do you think he's thrown by a slide?
2018-1-31
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Nebuchadnezzar
Captain
Flight distance : 2720213 ft
Spain
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si esta en garantia ..usala amigo mio
2018-1-31
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Nebuchadnezzar
Captain
Flight distance : 2720213 ft
Spain
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if you are under warranty ..just use it
2018-1-31
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ANKO MG
Second Officer
Flight distance : 12372 ft
Spain
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Well, that's what I ask. How long do I have a guarantee?
2018-1-31
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solentlife
Captain
Flight distance : 1087530 ft
Latvia
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If bought NEW from seller inside EU - then EU rules apply .....

If bought NEW from seller outside EU - then international DJI rules apply.

Nigel
2018-1-31
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Aardvark
Captain
Flight distance : 384432 ft
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United Kingdom
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ANKO MG Posted at 2018-1-31 05:19
Well, that's what I ask. How long do I have a guarantee?

This is link to DII warrant Page, warranty starts from when first purchased/activated I believe.

If bought locally you would need to check the consumer rights policies of your country.
2018-1-31
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solentlife
Captain
Flight distance : 1087530 ft
Latvia
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Aardvark Posted at 2018-1-31 06:33
This is link to DII warrant Page, warranty starts from when first purchased/activated I believe.

If bought locally you would need to check the consumer rights policies of your country.

And if DJI are anything like many other brands - they try to convince you EU rules do not apply ... which is not true if you bought from retailer inside EU.

EU has LONG warranty terms ... much longer than USA / other parts of the world ...

First is to go to dealer you bought from (personally if shop) contact if online. They are obliged to listen to you ...
If you bought via Credit Card or Paypal - they will open a case if necessary against seller. Contact them if no joy from seller. Do not accept any crap from seller.

Nigel
2018-1-31
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Nebuchadnezzar
Captain
Flight distance : 2720213 ft
Spain
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Mine is 1 year warranty
2018-1-31
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solentlife
Captain
Flight distance : 1087530 ft
Latvia
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Did you buy from Spanish based seller inside Spain or imported ?

You need to check as EU rules give up to 6years ............ YES 6 years ! !  depending on product / claim etc.

Nigel
2018-1-31
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Nebuchadnezzar
Captain
Flight distance : 2720213 ft
Spain
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solentlife Posted at 2018-1-31 10:36
Did you buy from Spanish based seller inside Spain or imported ?

You need to check as EU rules give up to 6years ............ YES 6 years ! !  depending on product / claim etc.

was bought in Spain from an online store near my area
2018-1-31
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Nebuchadnezzar
Captain
Flight distance : 2720213 ft
Spain
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solentlife Posted at 2018-1-31 10:36
Did you buy from Spanish based seller inside Spain or imported ?

You need to check as EU rules give up to 6years ............ YES 6 years ! !  depending on product / claim etc.

Thanks for the info my Captain
2018-1-31
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi there, please kindly contact support.nl@dji.com for a further help in this case. Thank you.
2018-2-4
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