I have a MP battery I purchased in August 2017- as of today I have charged it 3 times.
Last two times it gave me a battery error- land now- middle cell is very low-
SO is ther any warrante after only 3 charges?? I read some where- like 100
charges or 1 year- but cant find that now--
Hi there, the warranty of Mavic Pro battery is 6 months and charge cycle should be less than 200 times. It is recommended to send in if battery is still in warranty period.
That was my immediate thought too, 3 charges in 5 months. He let the battery discharge to low and killed a cell. I have had other RC batteries die on me because I forgot the charge them every few months.
DJI Susan Posted at 2018-2-2 22:38
Hi there, the warranty of Mavic Pro battery is 6 months and charge cycle should be less than 200 times. It is recommended to send in if battery is still in warranty period.
well my fault- should have mentioned it when it first happened- a few months ago-
purchased 8/4/2017- I let it sit and did not use it till yesterday-
It first happened 12/23/2017- on second charge- should have known to do somthing about it then and not let it sit- IF any more go bad Ill be intouch right away-
DJI Susan Posted at 2018-2-2 22:38
Hi there, the warranty of Mavic Pro battery is 6 months and charge cycle should be less than 200 times. It is recommended to send in if battery is still in warranty period.
The battery might still have a use as a power bank using the adaptor DJI provide with the Combi pack. There might be a chance its performance improves for non-drone purposes, like making sure your go4 device is fully charged so it does not draw a charge current from the controller, initially.
Rixxie33 Posted at 2018-2-3 03:26
well my fault- should have mentioned it when it first happened- a few months ago-
purchased 8/4/2017- I let it sit and did not use it till yesterday-
It first happened 12/23/2017- on second charge- should have known to do somthing about it then and not let it sit- IF any more go bad Ill be intouch right away-
Sorry about this. If the similar issue appears, please kindly contact DJI Support at the first time, they will take care of this.
DJI Susan Posted at 2018-2-7 02:46
Sorry about this. If the similar issue appears, please kindly contact DJI Support at the first time, they will take care of this.
Thank You- I did and and answered all questions- got form to fill out- spent a whole day-off and on- trying to send flight records to cloud- downloaded 90% then keep disconnecting-
SO I gave up- and trashed the battery-
What I don't understand I had two green lights on while winter passed and yet it destroyed one cell- in the middle- should I store the batteries in a more charged condition??
Rixxie33 Posted at 2018-2-7 05:15
Thank You- I did and and answered all questions- got form to fill out- spent a whole day-off and on- trying to send flight records to cloud- downloaded 90% then keep disconnecting-
SO I gave up- and trashed the battery-
If the battery will be idled for a long time, fully discharge and re-charge is recommended to ensure the battery liveness.
DJI Susan Posted at 2018-2-9 03:01
If the battery will be idled for a long time, fully discharge and re-charge is recommended to ensure the battery liveness.
so that way the battery will sit with a full charge??