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Keeping track of Osmo mobile 2 orders. When and where?
1540 33 2018-2-5
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slimharry
Second Officer

Canada
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Just ordered an Osmo mobile 2 on Monday morning. It says ships in 3-5 business days. I’ll let you know when it arrives

Destination: Montreal, Canada.

2018-2-5
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DJI Mindy
Administrator
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Hi Harry, appreciate your interest in Osmo Mobile 2, where did you purchase it? Hope you will get it soon.
2018-2-5
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N8m888
First Officer
Flight distance : 80535 ft
United Kingdom
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Ordered mine on Monday also. Shipping time 7-10 days. Super excited
2018-2-5
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Lawless116
Second Officer
Flight distance : 968209 ft
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United States
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Got lucky and it went back in stock last night around 11 pm and was able to snag one. Went back out of stock quickly. Never owned one before. Looking forward to trying it out and especially testing the hyper lapse features.
2018-2-6
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slimharry
Second Officer

Canada
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DJI Mindy Posted at 2018-2-5 23:11
Hi Harry, appreciate your interest in Osmo Mobile 2, where did you purchase it? Hope you will get it soon.

Hey. Ordered it at 6 AM Eastern time in Montreal, Canada.

My order is stuck on step 4 (shipped) although i have no tracking details or any dates yet? Is it normal?
2018-2-6
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slimharry
Second Officer

Canada
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N8m888 Posted at 2018-2-5 23:23
Ordered mine on Monday also. Shipping time 7-10 days. Super excited

Where do you see the number of days?

I only saw shipped 3-5 days but now I see nothing. On the DJI app i dont even see it in process nor shipped.

But on the site it says step 4 (shipped) without any tracking details
2018-2-6
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slimharry
Second Officer

Canada
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Lawless116 Posted at 2018-2-6 05:18
Got lucky and it went back in stock last night around 11 pm and was able to snag one. Went back out of stock quickly. Never owned one before. Looking forward to trying it out and especially testing the hyper lapse features.

I forgot to order the Osmo 2 stand

It's out of stock and also i'm stuck paying 20$ USD for a 10$ item. Bummer.
2018-2-6
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woffer
lvl.3
Flight distance : 934239 ft
Croatia
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anybody got shipped who order thru DJI Store?
2018-2-6
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N8m888
First Officer
Flight distance : 80535 ft
United Kingdom
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slimharry Posted at 2018-2-6 10:44
Where do you see the number of days?

I only saw shipped 3-5 days but now I see nothing. On the DJI app i dont even see it in process nor shipped.

It was when I ordered it said 7-10 days. Now when I look all it says is that payment has been made but not shipped yet.
2018-2-6
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slimharry
Second Officer

Canada
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N8m888 Posted at 2018-2-6 12:20
It was when I ordered it said 7-10 days. Now when I look all it says is that payment has been made but not shipped yet.

Ok it says shipped (step 4) when i go on the desktop. But on the DJI app it says shipping: pending still
2018-2-6
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Lawless116
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well come to find out that apparently even though i entered my payment info and submitted my order, DJI did not process my payment even though i received a order number. DJI told me i was supposed to go back in AFTER submitting my order and getting a order number (makes zero sense) and click pay now. By the time i questioned why my "order" had yet to move, the OSMO was sold out again and they would not honor my "order number". They told me to get back on the email list. I canceled my order and just went with apple.
2018-2-6
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N8m888
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United Kingdom
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slimharry Posted at 2018-2-6 12:31
Ok it says shipped (step 4) when i go on the desktop. But on the DJI app it says shipping: pending still

What do you mean by when you go on the desk top ?
2018-2-6
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slimharry
Second Officer

Canada
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Through the site DJI.
2018-2-6
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N8m888
First Officer
Flight distance : 80535 ft
United Kingdom
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Oh OK. My order is now showing as shipped....Yeah !!!!
2018-2-7
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fansc34abedf
lvl.2
Belarus
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Mine is only on the 3rd stage Payment Success, not shipped yet
2018-2-7
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DJI Mindy
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slimharry Posted at 2018-2-6 10:44
Hey. Ordered it at 6 AM Eastern time in Montreal, Canada.

My order is stuck on step 4 (shipped) although i have no tracking details or any dates yet? Is it normal?

May I have the order number so that I can help to check the status? Thank you.
2018-2-7
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slimharry
Second Officer

Canada
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My Osmo mobile 2 just shipped this morning from China!! Woohoo. I’ll keep you updated on when I get it.

Thanks mindy
2018-2-7
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slimharry
Second Officer

Canada
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N8m888 Posted at 2018-2-7 00:50
Oh OK. My order is now showing as shipped....Yeah !!!!

mine too
2018-2-7
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fansc34abedf
lvl.2
Belarus
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And mine is now shipped, too
Without any tracking number though
2018-2-7
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slimharry
Second Officer

Canada
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fansc34abedf Posted at 2018-2-7 05:08
And mine is now shipped, too
Without any tracking number though

i got one from DHL
2018-2-7
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slimharry
Second Officer

Canada
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Update:

Ordered it on Monday 6 am EST
Processed to shipment status on Tuesday by DJI
DHL tracking code on wednesday morning 4:25 AM EST

estimated arrival time: Friday by end of day!

GOOD JOB!

2018-2-7
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DJI Mindy
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slimharry Posted at 2018-2-7 06:53
Update:

Ordered it on Monday 6 am EST

That is a good news, hope you will get it soon.
2018-2-7
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fansa215ea27
lvl.2
Trinidad and Tobago
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Hi. Did you guys order through the Apple store or DJI online store?
2018-2-7
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slimharry
Second Officer

Canada
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fansa215ea27 Posted at 2018-2-7 11:35
Hi. Did you guys order through the Apple store or DJI online store?

DJI store.
2018-2-7
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N8m888
First Officer
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United Kingdom
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DJI Store.
2018-2-7
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Joemar7
Second Officer
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United States
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Hi everyone.  I pre-ordered mine from Apple USA because every post out there read it was exclusive to Apple in the beginning.  It's nice people are getting theirs already directly from DJI, but I wonder why Apple hasn't delivered mine.  My order delivers Feb 22- Mar 8.  I wish I had pre-ordered from DJI.  =/
2018-2-7
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BITGeek
lvl.1

United States
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if you recevie osmo, could you please send me PM?
2018-2-7
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fans5640a049
lvl.4
Flight distance : 324682 ft
United States
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I’m in the same boat. Ordered the 23rd from Apple and still hasn’t shipped.
2018-2-7
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Joemar7
Second Officer
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United States
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So I called Apple this morning and they said my order will be shipped directly by DJI and not Apple?  Just an fyi.  They didn't give me a shipping date.
2018-2-8
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Wind Junkie
Second Officer
Flight distance : 116165 ft
United States
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I ordered from Apple.com on Jan 23rd and got shipping info today, being delivered Monday from Canada to my home in Florida.
2018-2-8
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Yelxew
New

Canada
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I ordered mine from the Apple Store on Jan 23rd as well and received it today! It’s my first DJI product and I’m really impressed with it!
I’m located in Canada
2018-2-8
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slimharry
Second Officer

Canada
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Should get it today Landed in Quebec this morning. Such a quick shipping service from half way around the globe! Can't wait to test this gadget even tho im in midterms
2018-2-9
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slimharry
Second Officer

Canada
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Got it Batter is completly empty so charging it!!

ast5gAV7SEK134LmUY6i6Q.jpg
2018-2-9
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fans29718ad5
lvl.1

Peru
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Hello
my order says Shipped but i dont have a tracking number

Order Number: 0018665990716

Could you help me? please

Thanks
2018-5-8
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