Hi
I just got the Air and Im using the samsung evo 64gb SD. Videos and photos are not well recorded...  some photos are partially green and videos showing interference like images (I was at very close distance and in a open lake, no close cables neither anthenas...)

You shot directly to the lake on a sunny day with the camera pointing down? I had a similar experience on this situation, maybe product of bad metering or errors in the image processor by the reflect that cause the water with the sun, but I´m not 100% sure of this.

drn3px69 Posted at 2018-2-5 18:33
You shot directly to the lake on a sunny day with the camera pointing down? I had a similar experience on this situation, maybe product of bad metering or errors in the image processor by the reflect that cause the water with the sun, but I´m not 100% sure of this.

Yes... that was the situation, but in some images, only half or a just part was captured... and for the video, was like interference even the mp4 file could not be open by a Mac book pro...

FelipeTienken Posted at 2018-2-5 18:38
Yes... that was the situation, but in some images, only half or a just part was captured... and for the video, was like interference even the mp4 file could not be open by a Mac book pro...

AH, no, on my case only show bad colours, or bad adjustment on the WB, but not corrupted files. Sorry.

More than likely the Micro SD Card is not fast enough for the drone. I use Samsung SD Cards but you have to ensure you're using a fast enough card that's equivalent to what DJI recommends with their Drones. DJI will only officially recommend/support SanDisk so that's all you'll see on their sites. I can't recall what the EVO series cards are set at for Read/Write speeds but you may need to get a higher series one.

StevieJSmall Posted at 2018-2-5 18:45
More than likely the Micro SD Card is not fast enough for the drone. I use Samsung SD Cards but you have to ensure you're using a fast enough card that's equivalent to what DJI recommends with their Drones. DJI will only officially recommend/support SanDisk so that's all you'll see on their sites. I can't recall what the EVO series cards are set at for Read/Write speeds but you may need to get a higher series one.

Thanks! will try changing the card

FelipeTienken Posted at 2018-2-5 18:55
Thanks! will try changing the card

Try with a U3 card

Dear FelipeTienken
We are sorry the inconvenience caused to you.
The quality of the photos and videos is related to SD card.Here are the recommended microSD Cards of Mavic Air.

You can change another SDcard to try again and see if it helps.
If there are further questions, please feel free to contact us.
Thank you.