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FedEx NON DELIVERY OPTION
1172 4 2018-2-6
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djiuser_86eenutfHCj9
lvl.1
United States
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So I order some goggles.  They are already going to be here in like 2 days.  GREAT!  No, not so great.  For some retarded reason, DJI has setup shipping so that you can't have FedEx leave the package at their facility for pickup or customize your delivery.  SO, I have a choice, no goggles or risk getting fired coming in late to wait for the fedex guy.  I just saw on the camera  him NOT leave the package after I left a printed fedex note signed with my drivers li\cense on it.  What IDIOT made this stupid azz decision? How can people that can design a work of technical art like a mavic, be so stupid otherwise?  I'm sure this will be deleted but this just INEXCUSABLE.
2018-2-6
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DJI Elektra
DJI team
Hong Kong
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Hi, there. Thanks for your feedback. The situation will be forwarded. We will work hard to improve our service.
2018-2-11
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warpiggy
lvl.2
Flight distance : 109797 ft
Canada
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Or how about  when i went to buy my drone off their web site. They would not take my mastercard payment unless i sent them a copy of my drivers licence. The  fools. I had to pay with paypal
2018-2-11
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fans63bc2b44
New
Flight distance : 189321 ft
United States
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DJI Elektra Posted at 2-11 02:44
Hi, there. Thanks for your feedback. The situation will be forwarded. We will work hard to improve our service.

Apparently there haven't been any updates to this process. I'm dealing with the exact same thing. Contacted online support and they entered a ticket to their Logistics Team to have them find the closest FedEx location for me to pick up. That will take 3 business days and by then my package will be returned to DJI as undeliverable.
2018-11-1
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HedsIc
lvl.4
Flight distance : 478757 ft
United States
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I was under the impression this was a FedEx requirement and not a DJI requirement. When they insure the package for the dollar if it exceeds a certain dollar amount for the insurance, FedEx requires that the package must be delivered in person and not left even with a signed note or dropped off at a facility.

I could be completely wrong too, but I am thinking that was the reasoning DJI gave me when I had some issues with my FlyMore Kit.
2018-11-1
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