P4P Full shell repairing. Where to buy?
854 6 2018-2-6
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CM17X
lvl.3
Flight distance : 1489554 ft
Colombia
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Maybe is not my best line to start,but im just sick of those hairline cracks! Today i found that 3 of my 4 rotors are affected.
So, I'm not even wasting my time contacting DJI or the seller, does anyone knows a good place (preferable a DJI website) to get a full body spare parts? (Bottom,middle and uper shell)
Thank you.
2018-2-6
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Jenee 2
First Officer
Flight distance : 7852129 ft
Australia
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I can't help you with finding the shells but I do think it is well past time that DJI modified the construction and/or manufacture of the shell to prevent the cracks.
2018-2-6
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hey there, shell for P4P is not available on DJI store, sorry about that. As you mentioned, your rotors were also affected. Considered for safe flight, I would recommend you send the drone in for diagnosis and repair, please refer to the following link to start a case, then send the drone in.  https://repair.dji.com/repair/index


Feel free to contact support if you encounter any issue.
https://www.dji.com/support




2018-2-7
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CM17X
lvl.3
Flight distance : 1489554 ft
Colombia
Offline

DJI Diana Posted at 2018-2-7 00:23
Hey there, shell for P4P is not available on DJI store, sorry about that. As you mentioned, your rotors were also affected. Considered for safe flight, I would recommend you send the drone in for diagnosis and repair, please refer to the following link to start a case, then send the drone in.  https://repair.dji.com/repair/index



Thanks for your reply but I would like you can give me another way around. I live in Colombia (South America) and DJI Support is not available here, which basically means that I spent more than a thousand dollars for a drone that before a year of use, is falling apart gradually, plus without official support. I was thinking about to get the shell and send it to the official dealer DJI have here,but if you say that DJI is not selling the spare parts,what now?
2018-2-7
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CM17X
lvl.3
Flight distance : 1489554 ft
Colombia
Offline

Jenee 2 Posted at 2018-2-6 22:38
I can't help you with finding the shells but I do think it is well past time that DJI modified the construction and/or manufacture of the shell to prevent the cracks.

So,where to get those new shells?
2018-2-7
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CM17X
lvl.3
Flight distance : 1489554 ft
Colombia
Offline

Up!Please help.
2018-2-7
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djiuser_iGJqCoTNTQSa
lvl.4
United States
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https://www.maverickdrone.com/products/phantom-4-pro-shell

Or eBay
2018-2-7
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