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Linking canceled due to shooting timeout
1350 17 2018-2-6
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Linny&HerSpark
Captain
Flight distance : 20830 ft
United States
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Took a short flight today and received an error when attempting to take a panorama photo. I could see the Spark managed to get off one shot and then I received an error message that stated Linking canceled due to shooting timeout. It took 3-4 tries but I did manage to get one successful 180 pano. I can only assume that the timeout occurred because the gimbal was not able to move properly. Why would something like that happen out of the blue? I do not own a filter for the camera lens. I do use a gimbal cover when I store the Spark in its case but other than that, there's nothing obscuring it. At least nothing that I can see. How would I check to make sure there's no debris around the gimbal? Even though I managed to get a successful pano, I'd like to make sure there's nothing stuck in there that will come back and haunt me later.
During the flight, I also received a warning message about some interference so I flew the Spark back to me immediately. But when I checked the flight log, there was no warning. Yet, I know that the upper left corner of my phone screen flashed orange with a warning message about interference. http://www.phantomhelp.com/logviewer/0PPXXJXIV1INV8H9HY51/

Other than these weird things, I had a blast flying today. Getting more comfortable zipping around in GPS mode (as opposed to Beginner). Tried Active Tracking today and it's pretty neat. Now if I can only figure out why I'm not able to get a video when I use it. LOL. All in good time.






2018-2-6
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Bing Err
Captain
Flight distance : 8594816 ft
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United States
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Strange. I have only had this happen a few times. When it happened to me it seemed like the Spark was having a hard time exposing the frame and was confused by lighting. Like I said, it rarely happens to me so I'm not sure, but it HAS happened. Hope it was just a glitch.*sorry I'm not much help
2018-2-6
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dj_dread
Captain
Flight distance : 648389 ft
Romania
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it happened to me couple of times and that was due to the exposure. at least that was my interpretation of the issue. sunny day, a lot of reflections.
2018-2-7
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hallmark007
Captain
Flight distance : 5694849 ft
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Ireland
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Haven’t seen it before, would it have anything to do with speed of your sd card.

Nothing in your flight log regarding interference.
2018-2-7
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Kloo Gee
Captain
Flight distance : 11321529 ft
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United States
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Do you have an ND Filter attached to your lense or do you have one of those sun hoods on?
2018-2-7
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Linny&HerSpark
Captain
Flight distance : 20830 ft
United States
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Kloo Gee Posted at 2018-2-7 08:14
Do you have an ND Filter attached to your lense or do you have one of those sun hoods on?

No filter or hood. Only use a gimbal cover when transporting to protect it. I remove the cover before flying.
2018-2-7
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Linny&HerSpark
Captain
Flight distance : 20830 ft
United States
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hallmark007 Posted at 2018-2-7 08:11
Haven’t seen it before, would it have anything to do with speed of your sd card.

Nothing in your flight log regarding interference.

The card I have is a SanDisk 32GB Extreme Plus. To be honest, I have no clue as whether the speed of that card would have to do with anything I experienced. If I need to get a different card, I have no problem with that.

I could not see anything in the log relating to interference either, which has me puzzled. I was flying over a golf course and was all set to head to the tee box for that hole and back. I saw the orange warning flash, saw the word "interference", and made it a priority to fly it back to me, thinking I will see the full message in the flight log later on. I find that really strange that it did not show up anywhere. Nothing in the CSV file either. Not sure what is in the KML file since I don't have an app that will open it and all I see in the DAT file is hieroglyphics.
2018-2-7
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hallmark007
Captain
Flight distance : 5694849 ft
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Ireland
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Linny&HerSpark Posted at 2018-2-7 10:03
The card I have is a SanDisk 32GB Extreme Plus. To be honest, I have no clue as whether the speed of that card would have to do with anything I experienced. If I need to get a different card, I have no problem with that.

I could not see anything in the log relating to interference either, which has me puzzled. I was flying over a golf course and was all set to head to the tee box for that hole and back. I saw the orange warning flash, saw the word "interference", and made it a priority to fly it back to me, thinking I will see the full message in the flight log later on. I find that really strange that it did not show up anywhere. Nothing in the CSV file either. Not sure what is in the KML file since I don't have an app that will open it and all I see in the DAT file is hieroglyphics.

You won’t have any problems with sandisk extreme. That’s one of the best out there.
2018-2-7
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Linny&HerSpark
Captain
Flight distance : 20830 ft
United States
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Bing Err Posted at 2018-2-6 21:27
Strange. I have only had this happen a few times. When it happened to me it seemed like the Spark was having a hard time exposing the frame and was confused by lighting. Like I said, it rarely happens to me so I'm not sure, but it HAS happened. Hope it was just a glitch.*sorry I'm not much help

Gosh, I hope it's that simple! The lighting was really flat but there was some contrast the Spark could have picked up on to complete the pano.
2018-2-7
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S-e-ven
Captain
Flight distance : 5759259 ft
Thailand
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I had timeouts, too.
And just saying, my reasons dont neccessary need to be the reasons for your timeouts!
But I had plenty, sometimes, often in windy conditions. But that makes it only easier to spot, it happenes with or without wind.
My Spark has a little gimbal problem, so to speak,  where it stucks sometimes.
And b/c it 'timed out' always on the top picture row, I think now that in my case it was the faulty gimbal.
(I write was, b/c my spark is on the way to the service (again)!)
Also this is difficult to realize in case you fly cam down mostly.
It seems always to work fine with cam down and after that, till one of the next times, the gimbal 'wanna' climb in upper regions.
But you can spot it, in case it happens, b/c the gimbal is not stabilizing any forward move in p- or even tripod-mode
And tripod mode (gimbal up to the top) was 'my weapon' of choice, to trigger the stucking for the videos, I created last week about this.
Test it out, maybe.
And if it only confirms that it is not this reason!
Good luck!
2018-2-7
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Linny&HerSpark
Captain
Flight distance : 20830 ft
United States
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This is the one pano I took that worked so you can see the type of day it was when I made the attempt to perhaps rule out a contrast issue. It's not a very good photo but I wanted to see if I could spot what the Spark was doing when the error message came up and of course no error happened. I made one more attempt after this one and my phone battery died so I had to call it a day. I am so glad I had the controller and was able to land the Spark with no issue.


IMG_2781.jpg
2018-2-7
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DJI Elektra
Administrator
China
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Linny&HerSpark Posted at 2018-2-7 10:03
The card I have is a SanDisk 32GB Extreme Plus. To be honest, I have no clue as whether the speed of that card would have to do with anything I experienced. If I need to get a different card, I have no problem with that.

I could not see anything in the log relating to interference either, which has me puzzled. I was flying over a golf course and was all set to head to the tee box for that hole and back. I saw the orange warning flash, saw the word "interference", and made it a priority to fly it back to me, thinking I will see the full message in the flight log later on. I find that really strange that it did not show up anywhere. Nothing in the CSV file either. Not sure what is in the KML file since I don't have an app that will open it and all I see in the DAT file is hieroglyphics.

Linny, please provide me the screenshot of the error message. Did your gimbal work well now? It will be helpful if you can provide us a video and see if your gimbal work normally.  
2018-2-7
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Linny&HerSpark
Captain
Flight distance : 20830 ft
United States
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DJI Elektra Posted at 2018-2-7 20:59
Linny, please provide me the screenshot of the error message. Did your gimbal work well now? It will be helpful if you can provide us a video and see if your gimbal work normally.

How do I provide a screenshot of an event that has passed? The first occurrence of the error message is in the log I provided.
I did record a video and have provided a snippet of it for you. It starts where I had received the warning message about the interference (which never showed up in the log -- why?) and was flying it back toward me to get it away from there. There is some gimbal movement that is jerky but it's very possible that I caused it. My next plan was to take a series of panos at different altitudes and that didn't work out very well either. The video ends when I begin to take the pano that gave me the error in the log.



2018-2-8
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fansab47a1fd
New
Australia
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I have the same problem every time I try to take a pano pic. I have never been able to successfully take one. Should I send it back for repairs?  I have ordered a new sd card thinking that the current one might not be fast enough, but after reading this I’m starting to think maybe my spark is faulty???
2018-4-25
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LouisP
First Officer
Flight distance : 41952 ft
United States
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I might be wrong but i THINK that when it is taking a pano, the gimble moves a little further UP than is possible to move it manually.  I say this because the props are usually visible in the upper pano shots but not when the gimble is pointing straight ahead..  so, it could be that it is binding a little when it tries to tilt up to that extreme position.
2018-4-25
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djiuser_mknsgHLhrI2Q
lvl.1

Canada
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Hi I tried 2 panos today and got the same, Linking canceled due to shooting timeout.
Both attempts it happen around picture 42 out of 46.

My Spark is about 3 weeks old.
2018-7-8
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AJ Carey
lvl.1

United States
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I had the same problem while attempting a spherical pano with a Ultimaxx CPL filter on my Spark.  Received the first message before getting the first shot.  I landed and removed the filter.  Relaunch and put the drone in the same spot as before and tried again.  It worked perfectly.  It appears that the filter prevent the gimbal from rising high enough for the first shot.
2019-7-17
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Marcio Sousa
lvl.1

Brazil
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Embora a discussão seja antiga, tive esse problema com meu Spark, já estava quase desistindo quando achei um tutorial no youtube em que foi ensinado o ajuste do Gimball e conseguir solucionar o problema.
Não sei se pode postar o link aqui mas conseguir solucionar o problema no meu Spark.
8-25 07:15
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