Bulldog
lvl.4
Flight distance : 816158 ft
United States
Offline
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Has anybody ever brought their Ford into a dealer shop, and asked for a repair. Only to go home with a different car? Come on people, wake up. There is only one reason DJI, cell phone companies, and other tech companies do this....... It's to screw over the customers. Send out new, yet broken crap, and buy yourself another month. Or the customer will get fed up, and but the newest tech instead of dealing with returns.
To answer the question, no it's not ok that DJI returns others drones. Yes they should repair only the drone you send in, and if they can't, they should replace it with a brand new drone. Simple.
The cost of a new drone to make from DJI has to be under 100$. That is the cost of Refresh. Put that into perspective.
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