Hello my repair case hangs at "under repair" for more than 6 days. Can you check whats going on ?

Best regards Olaf

Olaf, sorry for this, I will forward the case to the local team to check and try to escalate the process. Appreciate your patience.

Hi Thor . Got the Spark back today. Many thanks for the escalation .. that was fast

Great glad to help.

DJI Thor Posted at 2018-2-15 11:08
Great glad to help.

Hi DJI Thor have just sent you a message about my replacement, hope you can help?

Halecrater Posted at 2018-3-20 07:05
Hi DJI Thor have just sent you a message about my replacement, hope you can help?

Sure, I had actually replied your new post, please check.