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Soft Spot
655 20 2018-2-16
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chaos85
lvl.1
Flight distance : 965 ft

Norway
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Hi.

I am a new owner of the Spark and I have noticed that the right side of the picture looks "out of focus"

Have some of you guys experienced this?

See an exaple of a screen grab of a video

HERE

Look at the trees on the right side of the house in the foreground.




2018-2-16
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A CW
Captain
Flight distance : 12083287 ft
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United Kingdom
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Try doing a camera reset within the app.
2018-2-16
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wsshay3
lvl.1

United States
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DJI SUCKS !!!!!
2018-2-16
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Fenit2000
First Officer
Flight distance : 100279 ft
United States
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That's helpful..thanks
2018-2-16
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Fenit2000
First Officer
Flight distance : 100279 ft
United States
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You have the same issue on all photo's?
2018-2-16
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chaos85
lvl.1
Flight distance : 965 ft

Norway
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Fenit2000 Posted at 2018-2-16 16:36
You have the same issue on all photo's?

Yes. Photos and videos.
2018-2-16
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Leftyguy
Captain
Flight distance : 1282638 ft
United States
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Must be my older eyes. Don't notice anything. Looks great to me.
2018-2-17
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FatherXmas
Captain
Flight distance : 4058619 ft
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United States
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Leftyguy Posted at 2018-2-17 07:42
Must be my older eyes. Don't notice anything. Looks great to me.

Me too, plus I zoomed in and looked around, looks good.
2018-2-17
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Leftyguy
Captain
Flight distance : 1282638 ft
United States
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FatherXmas Posted at 2018-2-17 09:02
Me too, plus I zoomed in and looked around, looks good.

Glad to hear that.
2018-2-17
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DJI Elektra
Administrator
China
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Hi, there. Did you upload the original picture? Please provide the one in SD card. I would recommend you try to shoot in the other place and provide the picture. I would help you forward it to our engineers for further check.  
2018-2-22
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chaos85
lvl.1
Flight distance : 965 ft

Norway
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DJI Elektra Posted at 2018-2-22 01:52
Hi, there. Did you upload the original picture? Please provide the one in SD card. I would recommend you try to shoot in the other place and provide the picture. I would help you forward it to our engineers for further check.

This is a still directly from the video on the sd card.

All videos and photos have this soft spot.
2018-2-22
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DJI Elektra
Administrator
China
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chaos85 Posted at 2018-2-22 03:53
This is a still directly from the video on the sd card.

All videos and photos have this soft spot.

I see. I will help you forward the picture. Please wait patiently.
2018-2-27
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DJI Elektra
Administrator
China
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Our engineer checked the photo and failed to find the problem. Please inform us the error place you found and provide more photos for further check. Thanks for your patience.
2018-3-3
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Bing Err
Captain
Flight distance : 8102497 ft
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United States
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Leftyguy Posted at 2018-2-17 07:42
Must be my older eyes. Don't notice anything. Looks great to me.

I also don't see anything. However the Spark does seem softer especially in lower light. Do you have more examples please?
2018-3-3
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chaos85
lvl.1
Flight distance : 965 ft

Norway
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Hi. Compare the green house (sharp) with the yellow (soft) here
2018-3-7
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chaos85
lvl.1
Flight distance : 965 ft

Norway
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Full size HERE
2018-3-7
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Rustic17
Captain
Flight distance : 724209 ft
United States
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I actually think the yellow house is sharper...maybe there is an issue with the device you are seeing the pictures on.
2018-3-7
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TheFlyingDutchmanInNorway
lvl.4
Flight distance : 717336 ft
Norway
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Both houses look equally sharp.
2018-3-7
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chaos85
lvl.1
Flight distance : 965 ft

Norway
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No way. Zoom into the swing set for each house. There is definitely a noticeable difference. The green house has sharper lines. I have checked on multiple devices. Same result.
2018-3-7
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Rustic17
Captain
Flight distance : 724209 ft
United States
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Okay...when I zoom as you suggested, I do see what you're talking about.  But looking at the unzoomed picture, I don't see any issue.
2018-3-7
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Haggi
Captain
Flight distance : 2394482 ft
Norway
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Have you been flying below zero degrees?

Video is descibing issues with soft/blurry spots in cold weather.

Btw, you triggered me to check own camera. No soft spots :-)
2018-3-7
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