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MPP Disconnects
388 11 2018-2-18
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Thunderbirds
Second Officer
Flight distance : 339885 ft
Canada
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after firmware upgrade on RC & AC within 50 meter intermittently keep getting disconnected and no control over remote, tried linking remote but kept doing the same
any idea?
2018-2-18
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integer
Captain
Flight distance : 73873898 ft
Greece
Offline

try to refresh the firmware via assistant
2018-2-18
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Thunderbirds
Second Officer
Flight distance : 339885 ft
Canada
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will try that today
2018-2-18
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Bob Brown
First Officer
Flight distance : 3772907 ft
United States
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What version did you upgrade to? I have had absolutely no luck upgrading and not having issues. I always end up rolling back as far as I can go. I've learned to wait and not risk it.

My advice is to roll back as far as you can go. The latest update fixes nothing and adds only untested buggy features.
2018-2-18
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Thunderbirds
Second Officer
Flight distance : 339885 ft
Canada
Offline

I'm on official firmware, wonder if I should downgrade back to the BETA which worked well for me
2018-2-18
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FlyDK
Captain
Flight distance : 1636286 ft
Denmark
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Updated to latest firmware a day ago, after a day's flight, where I was bombarded with the messages from the app about the updates. Updated as always via the Assistant, but for the first time with many errors through multiple attempts. The error was 0x0b2803 each time (attached bellow), but suddenly it succeeded.



My view is also that the message from the Go 4 app is misleading. It clearly states that it is a "important update" (or something like that), which is not the case.
2018-2-18
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DJI Susan
Administrator

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Hi Thunderbirds, sorry for the late response due to the holiday. May I know what's the current status? Does the issue disappear after refreshing the firmware?
2018-2-25
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DJI Susan
Administrator

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FlyDK Posted at 2018-2-18 10:06
Updated to latest firmware a day ago, after a day's flight, where I was bombarded with the messages from the app about the updates. Updated as always via the Assistant, but for the first time with many errors through multiple attempts. The error was 0x0b2803 each time (attached bellow), but suddenly it succeeded.

[view_image]

Hi FlyDK, could you refer below and export the upgrade log for analysis? Thanks in advance!

Assistant 2(Windows) C: /Users/XXXXXX/AppData/Roaming/DJI Assistant 2/upgrade_log
Assistant 2(MAC): ~/Library/Application Support/DJI Assistant 2/upgrade_log
APP(IOS): Click the DJI logo on the left upper corner more than 10 times, you will see the log and copy it to us
APP(Android): dji/dji.go.v4/log/cache/up_new_all
2018-2-26
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Thunderbirds
Second Officer
Flight distance : 339885 ft
Canada
Offline

Reflash the firmware but same issue
2018-2-26
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davidmartingraf
Captain
Flight distance : 34614662 ft
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United States
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You should do a factory reset of the remote and Mavic Pro and see if the disconnects still happen?
2018-2-26
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davidmartingraf
Captain
Flight distance : 34614662 ft
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United States
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Thunderbirds Posted at 2018-2-26 07:10
Reflash the firmware but same issue

Yes reflash the hardware as stated.
2018-2-26
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Thunderbirds
Second Officer
Flight distance : 339885 ft
Canada
Offline

I first the the factory reset then flash the firmware
2018-2-26
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