Hey guys i bought my mavic pro from the store mediamarkt here in Germany.After 2 months almost i want also to have care refresh.I did already a video to prove if my drone works good.i tried to upload it in this page https://repair.dji.com/en/djicare/customerupload but when i put the link Sn and everything i see an error 404 with chinese letters.Can please someone help me?what i am doing wrong?thank you

Hi, there. Did you try to change a browser or use a different Internet acess? Please keep us updated, if the problem remains, we will forward the situation. Thanks for your attention.

DJI Elektra Posted at 2018-2-18 19:50
Hi, there. Did you try to change a browser or use a different Internet acess? Please keep us updated, if the problem remains, we will forward the situation. Thanks for your attention.

Thank you very much for the fast reply i tried already to change browser and different computer still the same thing take a look!

Jannistmb Posted at 2018-2-18 21:53
Thank you very much for the fast reply i tried already to change browser and different computer still the same thing take a look![view_image]

I see. The situation will be forwarded. Thanks for your support and patience.

DJI Elektra Posted at 2018-2-18 22:54
I see. The situation will be forwarded. Thanks for your support and patience.

Thank you Elektra i already did a ticket with the support center and i send the link there this is my case #996434

Hi Jannis, your case was being handled by our DJI Care email support. Please check your email for the response. Thank you.

DJI Thor Posted at 2018-2-19 10:39
Hi Jannis, your case was being handled by our DJI Care email support. Please check your email for the response. Thank you.

Thank you i already have my Dji care refresh everything is done very fast costumers service!

Jannistmb Posted at 2018-2-19 13:55
Thank you i already have my Dji care refresh everything is done very fast costumers service!

You are welcome. Feel free to contact us if you have any other questions. Happy flying!