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Mavic Air Lens Cap Won't Unscrew!
5176 37 2018-2-18
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Crazyant
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Flight distance : 852392 ft
Switzerland
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Hi everyone. I am trying to put my Polar Pro filters but the lens cap won't come off. I tried so many positions and put so much pressure that anything will simply shutter the gimbal (at least that's how it feels).

Any tips?
2018-2-18
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fans18e8242d
lvl.2
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Wrap a rubber band around the cap and unscrew it with that!
2018-2-18
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Bekaru Tree
Captain
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South Africa
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as fans says - use a rubber band and do not apply too much pressure around the cover you are trying to remove - rubber band, hold on gently and turn gently
2018-2-18
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Ex Machina
Captain
Flight distance : 1418406 ft
United States
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The Mavic Air has a lens cap?
2018-2-18
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Ex Machina
Captain
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United States
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Ah, it's got a screw-on/off bezel -- the Polar Pro site has a video that covers this, starts about 30 secs in:

2018-2-18
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Mavic Ace
Second Officer
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Mine comes off pretty easily.  I hold the camera with one hand to keep the gamble still and unscrew with the other hand.
2018-2-18
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$gambino$
First Officer
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Yup I find it easiest to lay the drone on its back grab the gimbal with one hand and grab the bezel with the other, remember no need for hulk strength
2018-2-18
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HedgeTrimmer
Captain
United States
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I had a stuck lens filter on a camera lens that cost more than Mavic Pro.  I ended up using some gentle but warm air from a hair dryer to get lens filter to break loose.  Never figured out what caused lens filter to sieze up.
2018-2-18
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Cameleon
Second Officer
Flight distance : 60394 ft
United Kingdom
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Mine was stupid tight from the factory. As the others said, use a rubber band to get grip. It can take a bit of force to get it going, just be sure to support/immobilise the gimbal. The issue doing it bare hands is the pressure from your fingers can disform the original slightly which makes it stick more. Also if it is stupid tight like mine was then it will move very slowly to start with, just keep consistent pressure and it will come.
2018-2-19
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A CW
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Ex Machina Posted at 2018-2-18 17:58
The Mavic Air has a lens cap?

I think it's a removable UV filter like on the Phantom series that unscrews for the use of ND's. Nice!
2018-2-19
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Cameleon
Second Officer
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United Kingdom
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A CW Posted at 2018-2-19 06:16
I think it's a removable UV filter like on the Phantom series that unscrews for the use of ND's. Nice!

It's actually just a ring, no glass/plastic lens. UV filter in integral to the camera from what I've heard/read.
2018-2-19
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A CW
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I see - should have thought as much as UV filters are pricey. Thanks for the info
2018-2-19
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Mavic Ace
Second Officer
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Cameleon Posted at 2018-2-19 07:07
It's actually just a ring, no glass/plastic lens. UV filter in integral to the camera from what I've heard/read.

HAHA!  All this time I thought it had a lens in it and I was being extra careful not to touch it.  You're right. it's just a ring to protect the threads.  I learn something new every day.
2018-2-22
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djiuser_NsI8C46pLRLU
lvl.1
Netherlands
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Indeed that thing is not moving for me too. I have been to the shop as well, after customer support gave that as a tip. They did not succeed either and said that it should come right off. Could be a production error. Yes, I would normally go ahead and use tools for this, but that might break the warranty. Since I bought @ DJI directly, I would need to file an RMA through them. I hope this will be a good process.
2018-3-2
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Wachtberger
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Germany
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djiuser_NsI8C46pLRLU Posted at 2018-3-2 05:13
Indeed that thing is not moving for me too. I have been to the shop as well, after customer support gave that as a tip. They did not succeed either and said that it should come right off. Could be a production error. Yes, I would normally go ahead and use tools for this, but that might break the warranty. Since I bought @ DJI directly, I would need to file an RMA through them. I hope this will be a good process.

I first also had the feeling that mine wouldn't go off. After several tries holding a rubber band really tight around it, it eventually moved. There is some resistance in the beginning.
2018-3-2
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e4CeJCFM8FL5
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Poland
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Wachtberger Posted at 2018-3-2 05:29
I first also had the feeling that mine wouldn't go off. After several tries holding a rubber band really tight around it, it eventually moved. There is some resistance in the beginning.

I had this problem too, i cant unscrew this plastic cap. I try with rubber, silicon gloves. What i need to do more? Hot air from hairdryer?
2018-3-4
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Wachtberger
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e4CeJCFM8FL5 Posted at 2018-3-4 06:46
I had this problem too, i cant unscrew this plastic cap. I try with rubber, silicon gloves. What i need to do more? Hot air from hairdryer?

Yes, you can try that as well, but very carefully.
2018-3-4
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sbk
lvl.1
Poland
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An inner voice tells me that this is not the best idea ;-)
2018-3-4
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sbk
lvl.1
Poland
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djiuser_NsI8C46pLRLU Posted at 2018-3-2 05:13
Indeed that thing is not moving for me too. I have been to the shop as well, after customer support gave that as a tip. They did not succeed either and said that it should come right off. Could be a production error. Yes, I would normally go ahead and use tools for this, but that might break the warranty. Since I bought @ DJI directly, I would need to file an RMA through them. I hope this will be a good process.

You resolve your issue with this plastic cap?
2018-3-4
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djiuser_NsI8C46pLRLU
lvl.1
Netherlands
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Eventually I actually dared to do the trick with the wide rubber band. Bit scary, but yes, the Polar Pro video actually is the correct way.
2018-3-6
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djiuser_NsI8C46pLRLU
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Netherlands
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Wachtberger Posted at 2018-3-2 05:29
I first also had the feeling that mine wouldn't go off. After several tries holding a rubber band really tight around it, it eventually moved. There is some resistance in the beginning.

Works! Thanks for feeding my confidence!
2018-3-6
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Wachtberger
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djiuser_NsI8C46pLRLU Posted at 2018-3-6 03:42
Works! Thanks for feeding my confidence!

You are welcome :-)
2018-3-6
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Axeli
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Well, to be honest I almost pi** myself to unscrew this. I was totally desperate and ready to go through RMA. Thing is, you have to use force you would never use on gimbal or any other such delicate device. Rubber didn't work for me. I'm recommending use a double-sided tape instead.
01.jpg
2018-3-11
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thetreepirate
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United States
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I tried everything mentioned above with no luck. I was putting far more pressure on the lens and gimbal than I was comfortable with. What ended up working was tying a loop in a rubber band that was slightly smaller than the bezel on the lens and then snugging up a small zip tie around the rubber band. This set up was easy to apply pressure to and reduced the risk of tweaking the bezel by grabbing it on either side.

2018-3-17
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fansf522381e
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thetreepirate Posted at 2018-3-17 15:45
I tried everything mentioned above with no luck. I was putting far more pressure on the lens and gimbal than I was comfortable with. What ended up working was tying a loop in a rubber band that was slightly smaller than the bezel on the lens and then snugging up a small zip tie around the rubber band. This set up was easy to apply pressure to and reduced the risk of tweaking the bezel by grabbing it on either side.

[view_image][view_image]

Thanks for the tie-wrap suggestion.  I just used the tie-wrap without the rubber band.  Perfect solution.  I should have thought of this as I use strap wrenches on oil filters.  Same principle.
2018-3-25
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ChaosKnign
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I gave up on the rubber band and took pliers to mine. I wrapped a lens cleaning cloth around it and ever so gently applied pressure as I twisted.

Unnerving, but worked. =)
2018-3-25
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fans98d4e2c0
New
United Kingdom
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Rubber band works! But after 30 attempts I gave up. I tried once more before going sleep, it slipped, i actually thought i broke it, seen as tgough its in such am awkward place. I'm so glad and relieved. Patience is key! Thats all i can say. Tomorrow's videos are gonna be amazing!
2018-3-31
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HedgeTrimmer
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ChaosKnign Posted at 2018-3-25 16:46
I gave up on the rubber band and took pliers to mine. I wrapped a lens cleaning cloth around it and ever so gently applied pressure as I twisted.

Unnerving, but worked. =)

You need specific kind of pliers.  Less you put enough pressure on small area on each side of filter, that it warps, and makes things worse.  
Saw pictures of professional lens that was ruined when a person tried regular pliers with tape around filter rim.


Rounded jaw pliers that fit curve of filter can work.  
Band type pliers that make a 7/8th of a wrap, and squezze together, would work better.
2018-3-31
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ChaosKnign
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HedgeTrimmer Posted at 2018-3-31 16:18
You need specific kind of pliers.  Less you put enough pressure on small area on each side of filter, that it warps, and makes things worse.  
Saw pictures of professional lens that was ruined when a person tried regular pliers with tape around filter rim.

I just used my leatherman pliers.

I wouldn't recommend, it though... because they were straight pliers applying pressure as they do makes it harder, as you said.

I just applied enough pressure and teased it as I twisted.

Don't try this at home, kids. xD
2018-4-1
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Poser8
lvl.1
United States
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Found the key what worked for me after thinking no f ing way!  Last and final attempt worked after thinking about what they were saying about even pressure.  I used the Rubber Band technique and instead using two fingers to unscrew I used an evenly placed three fingers around the cap thumb,index and middle.  Came right off Hope this helps!
2018-4-13
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fansd41cac48
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United Arab Emirates
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Gorilla heavy duty tape is working well. Just cut a narrow strip, wrap around a lens just leave extra length on both ends and stick it together as a tail. Use this tail as a lever to unscrew counterclockwise.
2018-4-27
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fans78a496e0
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thetreepirate Posted at 2018-3-17 15:45
I tried everything mentioned above with no luck. I was putting far more pressure on the lens and gimbal than I was comfortable with. What ended up working was tying a loop in a rubber band that was slightly smaller than the bezel on the lens and then snugging up a small zip tie around the rubber band. This set up was easy to apply pressure to and reduced the risk of tweaking the bezel by grabbing it on either side.

[view_image][view_image]

Leverage is the key, without pressure. Good call, didn't think I was going to get it off until I tried this.
2018-4-29
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fans7b089b20
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fans18e8242d Posted at 2-18 14:12
Wrap a rubber band around the cap and unscrew it with that!

I could not  even move it but I  used rubber
gloves and it came out pretty easy.
2018-11-26
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HendrikJB
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South Africa
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Ex Machina Posted at 2-18 17:58
The Mavic Air has a lens cap?

It`s a removable clear glass "filter" to protect the real lens.
2018-11-27
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fans809410aa
New

Canada
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A rubber washing up glove (marigolds) came off super easy without applying to much pressure
5-30 17:32
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Tomcatuk
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United Kingdom
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HendrikJB Posted at 2018-11-27 06:19
It`s a removable clear glass "filter" to protect the real lens.

Just a ring on mine, unless of course the glass bit was supposed to come off....? But got no filters anyway and the rubber band worked for me to get it off...
5-31 01:18
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KushDi
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Malta
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Padded tape around the lens worked for me.
7-20 08:30
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larryc43230
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United States
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I also had a heck of a time getting that lens ring off the first time I needed to replace it with an ND filter. After a lot of twisting (and fretting; I was constantly afraid I was going to damage something), it finally came loose and twisted off.

The good news in all this is that, after that first effort, if you screw it on hand-tight (as opposed to factory-tight), it should come off and on a lot more easily from then on.

Larry
7-20 09:48
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