How to verify if a mavic is not fake?
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72665 152 2018-2-20
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david canole
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I found this on DJI’s site.                                                   How can I identify a refurbished product?
Check the serial number. For all refurbished products, the fifth from last character will be "S"or "R".
2018-12-12
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FatherXmas
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SparksBird Posted at 5-15 08:28
I just checked mine and the SN does not have a R at the end of it.  Mine is a refurbished unit.  However the Box on the sticker it does say "Mavic Pro(Refurbished Unit) on the top right of the sticker where the SN, EAN, and UPC are.

For all refurbished products, the fifth from last character will be "S"or "R".  Here's the link for what DJI says about it. The refurbished serial number bit is close to the bottom.

https://store.dji.com/pages/refurbished
2018-12-12
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DJI Susan
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djiuser_Oor2gqrFToqK Posted at 12-11 20:24
Hi, can you check my drone serial number and let me know? I am having dji spark

Sir, please kindly provide us with your SN, I'd like to check, thank you!
2018-12-13
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thaldar
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India
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DJI Susan Posted at 2-20 03:09
Hi there, each aircraft has its serial number. Please kindly offer the SN once you got it, we'll help to check in our system.

Hi Susan, I got the delivery of my new Mavic 2 Pro from Amazon India today. I find that the sticker which closes the lid of the black box was cut open before delivery by someone. I suspect some foul play. The serial number is : 163DF9L001C68E. Could you kindly verify the genuineness of the product
2018-12-16
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DJI Tony
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thaldar Posted at 12-16 02:23
Hi Susan, I got the delivery of my new Mavic 2 Pro from Amazon India today. I find that the sticker which closes the lid of the black box was cut open before delivery by someone. I suspect some foul play. The serial number is : 163DF9L001C68E. Could you kindly verify the genuineness of the product

Hi, thanks for the inquiry. I've sent you the message that you may need. Please check it later. Thank you for the support.
2018-12-16
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G_Sig
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Flight distance : 9109311 ft
Iceland
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Model: Mavic Pro, build on: 16. September 2016.
You have to use the Reply link in the post for DJI Susan to see your post.
If you use reply topic she don't see it.
2018-12-16
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Florentino
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United States
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HI can i get help with checking S/N 0KUF6100F01WB

Thank you
2019-1-12
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Florentino
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Sorry should be   0K1UF6100F01WB
Thank you
2019-1-12
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djiuser_8PPmqbRrRG9z
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Argentina
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Hi! here's mine, can you check it please?
2019-1-14
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gmozo
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United States
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look into the serial number or try to connected to the dji go app
2019-1-15
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HH1
Second Officer
Flight distance : 73114 ft
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It seems to me that when some persons are hunting for a "bargain" DJI product, they should ask a lot of these and other questions of the person they are purchasing from.  I truly hope that person that paid fifty dollars up front, either gets what they wanted, or at the very least gets their money back.
2019-1-15
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djiuser_bq4ltJCZkWAi
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DJI Susan Posted at 2018-2-20 03:09
Hi there, each aircraft has its serial number. Please kindly offer the SN once you got it, we'll help to check in our system.

Hi may i ask IF this Sn is legit 0ASUE7900104JU
2019-7-30
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DJI Susan
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djiuser_bq4ltJCZkWAi Posted at 7-30 00:00
Hi may i ask IF this Sn is legit 0ASUE7900104JU

Hi there, upon checking the SN, the unit is a Spark and can be found in our system, no worries.
2019-7-31
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Flycaster
Second Officer
United States
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Good Lord................
One, the sucker will not fly until it has been activated with DJI, with, here it comes......wait for it....
The serial number.
That validates the number to the AC to DJI.
2019-8-1
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djiuser_yVRzvLJmUgNT
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Algeria
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I’d use eBay over Craigslist. eBay has a great return policy!
2019-8-8
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gujamo28
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DJI Susan Posted at 7-31 23:57
Hi there, upon checking the SN, the unit is a Spark and can be found in our system, no worries.

Hey! Can you check my S/N please!
0V2DG4U0A0040
Thank you in advance!
2019-9-26
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DJI Susan
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gujamo28 Posted at 9-26 15:17
Hey! Can you check my S/N please!
0V2DG4U0A0040
Thank you in advance!

Hi there, I'm sorry that the SN you offered 0V2DG4U0A0040 can not be found in the system. Generally, the SN is 14 digits, could you double check and confirm?
2019-9-26
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gujamo28
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DJI Susan Posted at 9-26 18:51
Hi there, I'm sorry that the SN you offered 0V2DG4U0A0040 can not be found in the system. Generally, the SN is 14 digits, could you double check and confirm?

Sorry about that. The right SN is: 0V2DG4U0A30040
THANK YOU!
2019-9-27
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DJI Susan
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gujamo28 Posted at 9-27 06:50
Sorry about that. The right SN is: 0V2DG4U0A30040
THANK YOU!

Well received. Upon checking in the system, 0V2DG4U0A30040 can be found and it is Phantom 4 RTK Combo, no worries.
2019-9-28
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XmOkEy
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Is it a refurbished Mavic Air? And can you please confirm the warranty? Thank you so much!
2019-10-8
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XmOkEy
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This might actually be the new S/N after being refurbished. It's stick to the drone case. Can you please check it as well as warranty? Thank you again
2019-10-8
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Viznuk
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Ukraine
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Hello. 0AXDE1K0B30667 check, please
2019-10-29
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Ben Mason
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Flight distance : 610614 ft
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Viznuk Posted at 10-29 01:15
Hello. 0AXDE1K0B30667 check, please

It's in DJI's system, so it's a real Phantom 4 Pro , it is no longer in warranty with DJI though.
2019-10-29
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Tony08
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Philippines
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Hi @DJI Susan, can you checm validity of serial number for mavic pro 08QCF190220BH0?
2020-1-18
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djiuser_ildzHtvCoXpm
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DJI Susan Posted at 2019-9-26 18:51
Hi there, I'm sorry that the SN you offered 0V2DG4U0A0040 can not be found in the system. Generally, the SN is 14 digits, could you double check and confirm?

Hi! I just received my new Dji Drone and haven't activated it yet. Could you help me to check if my drones not fake or used. Heres my S/N: 1WGDGC9312H7PY. Thanks in advance.
2020-1-27
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djiuser_ildzHtvCoXpm
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DJI Susan Posted at 2018-2-27 02:03
Or_Milshtein, the SN can be found in the box and battery compartment. With it, we can check the exact status in our system. Personally, I don't think it is a good deal in considering of warranty and authenticity.

Hi! I just received my new Dji Drone and haven't activated it yet. Could you help me to check if my drones not fake or used. Heres my S/N: 1WGDGC9312H7PY. Thanks in advance.
2020-1-27
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Geebax
Captain
Australia
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For christ's sake, there are no fakes...... idiots.
2020-1-27
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djiuser_xuVwj4qZenXF
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United States
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Hello there! Could you please check this serial?  I think I have been duped.

Craft serial # P5AUDI2401019N
Camera serial # P5BDDI22040986
Repeater # P5CUD9P0C102FZ

Thank you, kindly
2020-2-13
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Labroides
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djiuser_xuVwj4qZenXF Posted at 2-13 01:22
Hello there! Could you please check this serial?  I think I have been duped.

Craft serial # P5AUDI2401019N

Read post #67 above

What makes you think yours isn't authentic?
2020-2-13
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Aleksandr 1
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DJI Susan Posted at 2018-12-13 23:41
Sir, please kindly provide us with your SN, I'd like to check, thank you!

2020-2-16
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Aleksandr 1
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Aleksandr 1 Posted at 2-16 00:35

Please check my serial number 163CGANR0A3ZB7
2020-2-16
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djiuser_vaSdTHDFp85d
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Malaysia
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1WGCH3B4122H4Q
Please check is my drone orriginal or fake and when is its being produced?
Its a mavic mini
2020-4-23
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Labroides
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djiuser_vaSdTHDFp85d Posted at 4-23 20:46
1WGCH3B4122H4Q
Please check is my drone orriginal or fake and when is its being produced?
Its a mavic mini

Yours is original as there are no fakes
It was made in the last 6 months
2020-4-23
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Ahmed Nasir
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Pakistan
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Hello Susan, could you please check this SN code,
1SZDH1A212P7CC
As I am buying it tomorrow,
Many thanks
2020-5-4
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Labroides
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Ahmed Nasir Posted at 5-4 05:32
Hello Susan, could you please check this SN code,
1SZDH1A212P7CC
As I am buying it tomorrow,

Yours is genuine .. There are no fakes
This whole thread is pointless.

2020-5-4
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djiuser_2nk2sn3R3IQv
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Canada
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can you verify this serial number 163CGC6R0A6AYD it’s supposed to be new mavic 2 pro not activated
2020-5-8
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fans9e6e8f07
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India
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DJI Susan Posted at 2018-2-20 03:09
Hi there, each aircraft has its serial number. Please kindly offer the SN once you got it, we'll help to check in our system.

Mine is:      1WGDGC2312HT6
2020-6-10
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SayyedSalman0
lvl.1
Flight distance : 98 ft

United States
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can you tell me if this is a refurbished or not?
1SFLG9R0AK0F9H

There is an R in that but on 7th position
2020-6-26
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djiuser_l7TafF6OjeDX
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India
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Some in India is selling a Mavic Mini fly combo for 315$ will it be legit ?
2020-7-4
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djiuser_84evU4zhK5k4
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India
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My s/no is 1SZDH34212E473 please check is this genuine or fake
2020-8-31
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