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DJI Agriculture Management Platform (US-AG.DJI.COM)
7610 26 2018-2-22
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fans7eeceb82
lvl.3
Flight distance : 2272562 ft
United States
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DJI: Any chance there is a plan to improve the US-AG.DJI.COM website?

Issues:
  • Does not show all flights with mg-1s. Some flights show up days later while some flights never show up (under flight statistics). With this being the only resource for operators to use to log flight time it makes it difficult for operators to keep track of flight time for each day (besides writing it down on paper).
  • The flights that do show up can only be exported to excell in Chinese.
  • Total flight time under user information on remote seems to be correct however, it doesnt match total times with US-AG.DJI.COM, although it says this data has synced with US-AG.DJI.COM
  • Some days links/tabs work on the website, other days they dont.
  • Flight statistics tab always reports we are in an unknown location



2018-2-22
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DJI Thor
Administrator
Flight distance : 13602 ft
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For the first and third issue, please first update the firmware of the RC, AC and app to the latest version, and ensure the internet connection of the RC. If the internet connection is working properly, please PM me with your account and password, we would like to check.
For the language and stability, our engineers are aware of it and will work on this.
And for the last issue, could you please provide me with the screenshot of it for a further confirmation? Thank you for your report and help.
2018-2-25
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AgroSmartChile
lvl.2

Chile
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We have the same problem, non of our flights are loades in the web page.
2018-5-15
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richardcoo
lvl.2
Flight distance : 8816 ft
New Zealand
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DJI Thor Posted at 2-25 23:18
For the first and third issue, please first update the firmware of the RC, AC and app to the latest version, and ensure the internet connection of the RC. If the internet connection is working properly, please PM me with your account and password, we would like to check.
For the language and stability, our engineers are aware of it and will work on this.
And for the last issue, could you please provide me with the screenshot of it for a further confirmation? Thank you for your report and help.

We have updated all firmware and apps but still the management system has not loaded any flights since June 2018.  We also no matter what we do can get our Drone as online on the Management system.  Please send immediate help - We love the drone but your software is horrific for a business purpose.
2018-11-10
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DJI Thor
Administrator
Flight distance : 13602 ft
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richardcoo Posted at 11-10 13:59
We have updated all firmware and apps but still the management system has not loaded any flights since June 2018.  We also no matter what we do can get our Drone as online on the Management system.  Please send immediate help - We love the drone but your software is horrific for a business purpose.

Hi Richard, may I know the current version you are using? If you had updated the beta version, the platform is different, I'll PM you the address.
2018-11-11
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fans0c6c0714
lvl.1
United States
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Hello,

I am having exact same issues with US-AG.DJI.COM website, clients need data. I am working with the following software and firmware versions...
MG App Version 1.4.5
RC Controller Version 2.3.0.0
MG-1S Firmware Version 2.5.0.0
2019-2-19
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cdustin
lvl.2

United States
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Hello,

I am having exact same issues with US-AG.DJI.COM website, clients need data. I am working with the following software and firmware versions...
MG App Version 1.4.5
RC Controller Version 2.3.0.0
MG-1S Firmware Version 2.5.0.0
2019-2-25
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DJI Thor
Administrator
Flight distance : 13602 ft
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fans0c6c0714 Posted at 2-19 10:17
Hello,

I am having exact same issues with US-AG.DJI.COM website, clients need data. I am working with the following software and firmware versions...

Hi there, could you please provide me with more details about your situation? There may have some info needed, I will PM you later.
2019-2-25
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DJI Thor
Administrator
Flight distance : 13602 ft
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cdustin Posted at 2-25 12:10
Hello,

I am having exact same issues with US-AG.DJI.COM website, clients need data. I am working with the following software and firmware versions...

Hi cdustin, I received your PM and replied, please kindly check. Thank you.
2019-2-25
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awba
lvl.1
Flight distance : 119806 ft
Myanmar
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@DJI Thor

I was using firmware version 2.5 for both aircraft and remote controller for spraying via DJI MG 1S.
I recently purchased a Spreading tank and I needed to update to Version 4.1 for both aircraft firmware and remote controller firmwares as recommended.
I updated as so. Unfortunatedly, motors are not working and showing errors/warning on screen.Plz check the screen shots. And,any solutions plz....
IMG_20190516_114929.jpg
IMG_20190516_114901.jpg
IMG_20190516_114841.jpg
2019-5-15
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Mafia16
Captain
Flight distance : 15328002 ft
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Dominican Republic
Online

its also happening to me
2019-5-17
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Leandro4
lvl.2
Flight distance : 70758 ft

Portugal
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its also happening to me
2019-6-27
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djiuser_No22MkVF3RmM
lvl.1

India
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Mafia16 Posted at 5-17 12:39
its also happening to me

have you found any solution
2019-8-7
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Mafia16
Captain
Flight distance : 15328002 ft
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Dominican Republic
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djiuser_No22MkVF3RmM Posted at 8-7 06:02
have you found any solution

i updated and is working good to me
2019-8-7
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djiuser_BkUmZhsXyDrO
New

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Same issues with me
Can't even certify, it says that my name in incorrect)
2019-9-22
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djiuser_BkUmZhsXyDrO
New

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2019-9-22
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YUMAX
lvl.1

Guatemala
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awba Posted at 2019-5-15 21:41
@DJI Thor

I was using firmware version 2.5 for both aircraft and remote controller for spraying via DJI MG 1S.

Hello, good morning, you achieved a solution for the take-off part of the aircraft and the registration on the platform, I have similar to a recently activated T16 agras.
2020-1-26
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_koptercam_
lvl.2
Flight distance : 2290502 ft
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Finland
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Hi there,
Was there ever a solution to this issue?

Thanks
2020-4-17
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_koptercam_
lvl.2
Flight distance : 2290502 ft
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Finland
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It would be great if i could get some support on this issue?

I will also open up a new thread for this.
2020-4-21
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enterprise.BLR
lvl.2
Flight distance : 7669718 ft
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Belarus
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Try entering your dji account login. I have passed
2020-5-4
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fans37e4e8bc
lvl.1

Malaysia
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awba Posted at 2019-5-15 21:41
@DJI Thor

I was using firmware version 2.5 for both aircraft and remote controller for spraying via DJI MG 1S.
[Image]
hi, how do you solve it
2020-9-14
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djiuser_ro7RWLy3gdzI
lvl.1

Malta
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Was wondering is any of you managed to resolve the "Cannot Take-Off" error ?

We had the same problem and though it was related to the account not being registered but even after resolving that error we are still getting the "Cannot Take Off" error.

@_koptercam_  and @fans37e4e8bc  - To remove the error "This account has not been registered" you need to go to the User Info page on the RC, select "Exit" at the bottom of that page to log out of you account and then login again. If that user account is properly set on the AG Management Application then after login that error message should be resolved.

2020-10-2
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meysamparsaei
lvl.1

Iran
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awba Posted at 2019-5-15 21:41
@DJI Thor

I was using firmware version 2.5 for both aircraft and remote controller for spraying via DJI MG 1S.
[Image]
Hi my friend
I have this problem
I referred to the dji agriculture  platform, but it is not possible to build a team
Because When we go to the main page, there are no two options
1- real -time monitoring
2- supervising department
Screenshot_20201006-071941_Chrome.jpg
Screenshot_20201010-213400_WhatsApp.jpg
Screenshot_20201010-213404_WhatsApp.jpg
2020-10-10
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Vivens
lvl.1
Flight distance : 520659 ft

Rwanda
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I am writing  requesting a support on how i can fix a battery authentication error of a DJI AGRAS MG 1S Drone.This is happening on 2 batteries.
The attached is a screenshoot of the error on its remote controller.

WhatsApp Image 2020-12-10 at 5.00.58 PM.jpeg
2020-12-10
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SteveVey
lvl.1
South Africa
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Hi there

Is there a tutorial on the DJI AG Management Platform? I am trying to use the "Regulatory Authority" option but I a keep getting the error "The account does not exist" I am trying to manage a fleet of T16 aircraft owned by another user, and I want to be able to monitor the aircraft. Please help!
3-1 11:14
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Chinth_95
lvl.1

Sri Lanka
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Hello can someone provide me a a link to download DJI Agriculture Management Platform
4-28 20:09
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djiuser_v6zAsYPB2ysA
lvl.1

Spain
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buenos días alguna solución? Tengo el mismo problema
5-10 02:57
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