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DJI Mavic Pro - Battery a little loose?
1087 24 2018-2-22
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Anom3
lvl.3
Poland
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Heya.

New Mavic Pro owner here, upgraded from the Spark.

Is it normal for the battery to have a little bit of looseness to it when attached to the Mavic?

Its on there well, does not look like it will pop off or anything... But there is a bit of a "jiggle" if I give the Mavic a shake.

Is this normal?
EDIT (Video):




2018-2-22
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BenCon
lvl.2
Flight distance : 11270 ft
South Africa
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No - i own two Mavic Pros and the battery should be pretty firm when attached onto the body. I would get it checked out...
2018-2-22
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Flycaster
Captain
United States
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Aftermarket/third party battery????
2018-2-22
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Bob Brown
First Officer
Flight distance : 3772907 ft
United States
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No all 3 of my are snug... no wriggle.
2018-2-22
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Anom3
lvl.3
Poland
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Nope. Fully stock everything normal.

Its on there firm, but there is a tiny bit of "shake" to it.
2018-2-22
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Anom3
lvl.3
Poland
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Ugh that sucks.

Its brand freaking new. 3 flights.
2018-2-22
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Bekaru Tree
Captain
Flight distance : 15513100 ft
South Africa
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Anom3 Posted at 2018-2-22 13:25
Ugh that sucks.

Its brand freaking new. 3 flights.

should be on snug - no jiggle - it does suck but at least you have the comfort of knowing that as there is a good chance that as it is probably still under warentee that they will replace it.
2018-2-22
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phil_r
Second Officer
Flight distance : 65190 ft
Australia
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Can you perhaps borrow a battery from a friend or maybe explain the problem where you purchased it and try putting a different battery on - just to see if it is a battery or aircraft fault. The battery definitely does not wobble and of course could either fall off (unlikely as you said it is on firmly) or perhaps have a power interruption while it is not connected properly.
2018-2-22
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Anom3
lvl.3
Poland
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I have a friend with a Mavic Pro.

I will get him to check.

Like I said, its on there very firmly... But clips "click". It just seams like there is about 1/10th of an mm (yes, mm) of movement.

I checked both the 'inset grooves' on the battery as well as the 'sliders' that slide into them (on the mavic), neither are damaged.
2018-2-22
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Brad Bilger
Captain
Flight distance : 11323652 ft
United States
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Bob Brown Posted at 2018-2-22 13:19
No all 3 of my are snug... no wriggle.

Same here.. three batteries and all firm as a rock when clipped in.
2018-2-22
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Anom3
lvl.3
Poland
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Here is a video:

2018-2-22
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Hexacopter
Second Officer

Australia
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That's about 0.004 inches, the thickness of a sheet of paper. I would not worry about it though a strip of adhesive tape in the joint would tighten thing up nicely.

* hex *
2018-2-22
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davidmartingraf
Captain
Flight distance : 38060446 ft
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United States
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It looks loose you should definitely send it into DJI
2018-2-22
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davidmartingraf
Captain
Flight distance : 38060446 ft
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United States
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phil_r Posted at 2018-2-22 14:11
Can you perhaps borrow a battery from a friend or maybe explain the problem where you purchased it and try putting a different battery on - just to see if it is a battery or aircraft fault. The battery definitely does not wobble and of course could either fall off (unlikely as you said it is on firmly) or perhaps have a power interruption while it is not connected properly.

He should rather be safe than sorry
2018-2-22
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davidmartingraf
Captain
Flight distance : 38060446 ft
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United States
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Brad Bilger Posted at 2018-2-22 14:35
Same here.. three batteries and all firm as a rock when clipped in.

That's the way it's supposed to be.
2018-2-22
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Anom3
lvl.3
Poland
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Will see how my friends is. He has quite a bit more flight time on his then me.

Worst case its 3 days old, will stop by the retail and get a replacement.

Just to be clear, cause the video was a bit dark... The battery is NOT going anywhere. Its in there solid, just got that tiny tiny wiggle to it.
2018-2-22
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi Anom3, I agree to borrow a friend's battery to check if it is the same case. And I will also transfer this video to our engineers to confirm. Will get back to you once I hear back from them. Thank you.
2018-2-22
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Anom3
lvl.3
Poland
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Hi.

Thanks for the reply, please let me know what the team says.

My friend is coming over today with his Mavic Pro and we will compare.

Thanks!
2018-2-23
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Bob Brown
First Officer
Flight distance : 3772907 ft
United States
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How did this turn out? I hope you returned it for a new one and checked it at the store. I would not tolerate a loose battery. ~ scarey ~
2018-3-3
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B1houdini
Captain
Flight distance : 846644 ft
United States
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Checked all 3 of my Batteries and they are tight. Sometimes I think a little to tight when I try to disengage them. I am not complaining after seeing your video.

Do what DJI THOR said. check with another battery.

A battery that loose could cause a loss of power and you don't what that at 200 feet altitude. and a mile away
2018-3-3
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DJI Thor
Administrator
Flight distance : 13602 ft
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Anom3 Posted at 2018-2-23 02:40
Hi.

Thanks for the reply, please let me know what the team says.

Hi Anom3, have not received your feedback. Does the issue also happen with other batteries?
2018-3-12
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Anom3
lvl.3
Canada
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Hi Thor.

I had a friend come by with his Mavic Pro and batteries.

The issue is a lot better when using either one of his batteries. It is still not as tight as his Mavic Pro though.

I have opted to just ignore the issue and have flown many flights, many km without issue.

Like I said, the battery is in there VERY tightly. It is not going anywhere. And I noticed the connectors from battery to Mavic use a scissor design... So they contacts are good.

Not the best, but it works.
2018-3-13
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Picanoc Jack
Captain
Flight distance : 7052441 ft
Canada
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not at all, my 3 batteries are all very snug when I install them into my mavic .
2018-3-13
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DJI Thor
Administrator
Flight distance : 13602 ft
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Anom3 Posted at 2018-3-13 07:26
Hi Thor.

I had a friend come by with his Mavic Pro and batteries.

I saw your new post, sorry for the difficulties. For the battery loose issue, the engineers mentioned it might not affect the flight performance. But if it is needed, please send the parts in so we can help to take care of it. Please contact our support to start a case: http://www.dji.com/support
2018-3-13
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