Please select Into the mobile phone version | Continue to access the computer ver.
Connection to Phantom failed
4383 7 2018-2-23
Uploading and Loding Picture ...(0/1)
o(^-^)o
Firechief_jim
lvl.1

United States
Offline

Every time I try to turn on my camera of my Phantom 2 with the Apple DJI app I get the "Connection to Phantom failed".  The copter compass setup seems to go ok and I get satellite locks (green).  I just cant get the app turn work.  Any ideas on getting the app to work?  I re-installed it and same results.
2018-2-23
Use props
DJI Susan
Administrator

Offline

Hi there, please refer below and try to bind:
1. Reset the range extender.
2. Connect to the phantom wifi and open DJI vision app, go to settings-->binding.
3. Scan the QR code for binding.
4. Click the blue check box at the top right.
5. Go Settings--> “About” page ---there will show MC and camera’s version if the binding is successful.


2018-2-25
Use props
Firechief_jim
lvl.1

United States
Offline

DJI Susan Posted at 2018-2-25 19:15
Hi there, please refer below and try to bind:
1. Reset the range extender.
2. Connect to the phantom wifi and open DJI vision app, go to settings-->binding.

Thank you.  That worked and I am back flying again.  Thank you for your help.

Jim
2018-3-7
Use props
DJI Susan
Administrator

Offline

Firechief_jim Posted at 2018-3-7 13:27
Thank you.  That worked and I am back flying again.  Thank you for your help.

Jim

Pretty nice to hear this good news! Thanks for keeping us posted. Happy flying!
2018-3-9
Use props
djiuser_gl6QNuvh5GV1
lvl.3
Flight distance : 18832 ft

Offline

Where can I find DJI vision app looked on app strore not there ?.??
2018-4-4
Use props
Firechief_jim
lvl.1

United States
Offline

Apple App Store is where I got mine
2018-4-4
Use props
symen
lvl.1

Netherlands
Offline

Hello,

I don't have the cover with the QR-code anymore. How can I get a new one?
2018-5-22
Use props
applesandorange
lvl.1

United States
Offline

Any other suggestions for this problem if the binding does not work?
7-31 07:35
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules