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Linking RC to Spark
1006 25 2018-2-25
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ZukySpark
Second Officer
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Portugal
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Why this menu disappears? When i click the RC button it goes to flight records
065DC7A2-C398-43A2-ADEF-7F45A95B23CF.png
2018-2-25
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S.J
Captain
Flight distance : 322454 ft
Kuwait
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this abnormality is very normal in SPARK !!  Nothing to worry.
2018-2-25
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ZukySpark
Second Officer
Flight distance : 226066 ft
Portugal
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That was the way i link the spark to remote. If you go to the videos tutoriais you will find this menu? So where it is? What is the best way to link?
2018-2-25
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DJT_MVSP
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ZukySpark Posted at 2018-2-25 12:42
That was the way i link the spark to remote. If you go to the videos tutoriais you will find this menu? So where it is? What is the best way to link?

Before you connect the remote to your phone: Press "Enter device" , "Connect to the aircraft",  "Aircraft Combo". Now connect the remote. Then press the link button
2018-2-25
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DJI Elektra
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Zucky, please follow the video and link the RC. You can inform us if you have other questions.
2018-2-26
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ZukySpark
Second Officer
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Portugal
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DJI Elektra Posted at 2018-2-26 02:19
Zucky, please follow the video and link the RC. You can inform us if you have other questions.
https://www.youtube.com/watch?v=GOi9WiS-PF8&t=11s

when try to tap de RC connected button it goes to the flight records...
2018-2-26
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DJI Elektra
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ZukySpark Posted at 2018-2-26 02:44
when try to tap de RC connected button it goes to the flight records...

What is the model of your mobile device? Please tell me the model of your drone. Thanks for your support.
2018-2-26
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ZukySpark
Second Officer
Flight distance : 226066 ft
Portugal
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lastest ios app latest firmware dji spark iphone 6
2018-2-26
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ZukySpark
Second Officer
Flight distance : 226066 ft
Portugal
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DJI Elektra Posted at 2018-2-26 03:22
What is the model of your mobile device? Please tell me the model of your drone. Thanks for your support.

Latest ios latest dji go 4 latest firmware. When tap the  rc connected it goes to flight logs. And i cant find the menu of the photo.
2018-2-26
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davidmartingraf
Captain
Flight distance : 35825558 ft
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I see this happening on the Spark versus the Mavic Pro.
2018-2-26
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davidmartingraf
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ZukySpark Posted at 2018-2-26 06:02
Latest ios latest dji go 4 latest firmware. When tap the  rc connected it goes to flight logs. And i cant find the menu of the photo.

It looks like older firmware.
2018-2-26
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V_kingo
Second Officer
Flight distance : 310157 ft
Chile
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Not work for me neither, goes to Flight Record page, I had to use combination keys to link remote (Pause + Fn + C simultaneus) and 3 sec power button.
2018-2-26
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ZukySpark
Second Officer
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Portugal
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V_kingo Posted at 2018-2-26 06:45
Not work for me neither, goes to Flight Record page, I had to use combination keys to link remote (Pause + Fn + C simultaneus) and 3 sec power button.

After spending 30 minutes searching on the internet i did the same...but why dji change it on is app? why they did not told the users this was going to change?  
2018-2-26
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davidmartingraf
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V_kingo Posted at 2018-2-26 06:45
Not work for me neither, goes to Flight Record page, I had to use combination keys to link remote (Pause + Fn + C simultaneus) and 3 sec power button.

I haven't flown my Spark today but there was a firmware last week for the Remote Controller?
2018-2-26
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davidmartingraf
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S.J Posted at 2018-2-25 11:03
this abnormality is very normal in SPARK !!  Nothing to worry.

Did you see a firmware for the Remote Controller last week?
2018-2-26
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S.J
Captain
Flight distance : 322454 ft
Kuwait
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davidmartingraf Posted at 2018-2-26 08:31
Did you see a firmware for the Remote Controller last week?

i dont open internet while using the SPARK.
2018-2-26
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davidmartingraf
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S.J Posted at 2018-2-26 11:44
i dont open internet while using the SPARK.

Oh I see, OK.
2018-2-26
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V_kingo
Second Officer
Flight distance : 310157 ft
Chile
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davidmartingraf Posted at 2018-2-26 08:31
I haven't flown my Spark today but there was a firmware last week for the Remote Controller?

No new firmware for remote, still at V 01.00.0400 (Since V 01.00.0600 for Aircraft)
2018-2-26
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davidmartingraf
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V_kingo Posted at 2018-2-26 14:56
No new firmware for remote, still at V 01.00.0400 (Since V 01.00.0600 for Aircraft)

How can you check the firmware on the Remote?
2018-2-26
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davidmartingraf
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davidmartingraf Posted at 2018-2-26 15:08
How can you check the firmware on the Remote?

I plugged in my Remote to PC and used DJI Assistant but can only seem to get my Spark to connect. I haven't tried the charger but will do so?
2018-2-26
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V_kingo
Second Officer
Flight distance : 310157 ft
Chile
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davidmartingraf Posted at 2018-2-26 15:15
I plugged in my Remote to PC and used DJI Assistant but can only seem to get my Spark to connect. I haven't tried the charger but will do so?

Connected with DJI GO 4, 3 dots, About at end, you´ll see all versions.
2018-2-26
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davidmartingraf
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V_kingo Posted at 2018-2-26 15:43
Connected with DJI GO 4, 3 dots, About at end, you´ll see all versions.

Oh, thanks for explaining that.
2018-2-26
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DJI Elektra
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ZukySpark Posted at 2018-2-26 07:07
After spending 30 minutes searching on the internet i did the same...but why dji change it on is app? why they did not told the users this was going to change?

Zuky,can you link your spark with RC without phone successfully? I would forward this situation.  
2018-2-26
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ZukySpark
Second Officer
Flight distance : 226066 ft
Portugal
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DJI Elektra Posted at 2018-2-26 22:27
Zuky,can you link your spark with RC without phone successfully? I would forward this situation.

Yes but using " I had to use combination keys to link remote (Pause + Fn + C simultaneus) and 3 sec power button. " not the menu.
2018-2-27
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DJI Elektra
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ZukySpark Posted at 2018-2-27 00:45
Yes but using " I had to use combination keys to link remote (Pause + Fn + C simultaneus) and 3 sec power button. " not the menu.

I see. Please use the combination keys first, we will try to find out the reason, thanks for your support.
2018-2-27
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DJI Elektra
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ZukySpark Posted at 2018-2-27 00:45
Yes but using " I had to use combination keys to link remote (Pause + Fn + C simultaneus) and 3 sec power button. " not the menu.

Hi, there. Please ensure that you use 4.2.6 DJI GO 4 and you can Enter device directly instead of typing the RC contected. Thanks for your support.
2018-3-6
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