I have the DJI Focus wireless system and it will only work with my X5s camera, I cannot get it to work with the X7, Can DJI Tell me if this is just a firmware update on the unit to make it compatable

Hello, in the X7 it only works fully with the 50mm lens.
With the 16mm the focus wheel goes from close focus to infinity in less than 10º of rotation making it useless.

May I know the specific issue you are having with X7? The Focus cannot be recognized or the function cannot be used?

DJI Mindy Posted at 2018-3-4 01:03
May I know the specific issue you are having with X7? The Focus cannot be recognized or the function cannot be used?

I bought the dpi focus wireless last year to work with my X5s camera. I have now upgraded to the x7 camera and it will not work with it.
It will not connect to the camera so i have no control of the lens functions,

fans6cfb6164 Posted at 2018-3-5 01:20
I bought the dpi focus wireless last year to work with my X5s camera. I have now upgraded to the x7 camera and it will not work with it.
It will not connect to the camera so i have no control of the lens functions,

The next firmware of Focus will be released in the near future to fix this issue, we are terribly sorry for the trouble that has been caused at this moment, appreciate your patience for the next release.

Thats good news however, do you know when?

I really don't, please pay attention to our website, thanks for the patience.

Ok many thanks

DJI Mindy Posted at 2018-3-7 03:51
I really don't, please pay attention to our website, thanks for the patience.

Hello!
Is the new firmware for the Focus available already?!

Papaxiclas Posted at 2018-3-29 06:46
Hello!
Is the new firmware for the Focus available already?!

Sorry, it's not yet, I will contact our engineers to speed up the release, thanks for your patience.

DJI Mindy Posted at 2018-3-30 01:48
Sorry, it's not yet, I will contact our engineers to speed up the release, thanks for your patience.

Hello!
When new firmware will be ready? At the moment the focus is totally useless for x7 users. I just bought one and found out that is ONLY working with 50mm lens and no wireless support.

Skylinemedia Posted at 2018-9-30 01:43
Hello!
When new firmware will be ready? At the moment the focus is totally useless for x7 users. I just bought one and found out that is ONLY working with 50mm lens and no wireless support.

Hi Skylinemedia, sorry for the troubles with the focus, our engineers are testing the next firmware, it will be released once it is ready. May I have a short video of the issue for further support? Thank you.

Hi . Has the Dji wireless focus update released for i2/X7? . If not then when . It’s 2019 already. Waiting waiting waiting.

My be the DJI Focus Handwheel 2 works with X7 16 & 35 mm lens?