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PLEASE I NEED HELP IM IN ARGENTINA. MAVIC AIR
849 8 2018-2-26
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fans51be7fa5
lvl.1
Argentina
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PLEASE I NEED HELP WITH THIS PROB. I TURN ON THE MAVIC AND IT SAYS "GIMBAL CANNOT RECEIVE MAIN CONTROLLER DATA". PLEASE HELP. I AM DESPERATE.THANK YOU.
I HAVE THE NEW MAVIC AIR.
Screenshot_20180225-151521.jpg
2018-2-26
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Hummingbird.UAV
Captain
Flight distance : 7414396 ft
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Canada
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I assume this happens every time the Mavic Air is turned off and on again.
2018-2-26
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Supong
Second Officer
Thailand
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Oh ... look like a disaster. You’d better claim for new one,
2018-2-26
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi there, I am sorry for the difficulties. Please check if there is a need to update the firmware, or you can also try to refresh the latest firmware via DJI Assistant 2. If the issue persists, you might need to send the drone in, or you can also bring the drone to the nearest recommended repair center if it is convenient. Please contact our support for a further help. Here’s the link to contact us: http://www.dji.com/support


2018-2-27
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A CW
Captain
Flight distance : 13838848 ft
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United Kingdom
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Refresh the firmware to the latest version using Assistant 2 on both the drone and RC.
Once done calibrate the IMU, gimbal and RC.
Reboot the drone and if the warnings reappear after doing all of that then send it back straight away for replacement.
2018-2-27
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fans51be7fa5
lvl.1
Argentina
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Thank you! I reset the firmware and restore too but still having this issue. Please help!
2018-2-27
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A CW
Captain
Flight distance : 13838848 ft
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United Kingdom
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fans51be7fa5 Posted at 2018-2-27 11:59
Thank you! I reset the firmware and restore too but still having this issue. Please help!

Sorry to read that. Looks like a DOA then...
2018-2-27
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cassianoemira
lvl.1
Flight distance : 28130 ft
Brazil
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Olá.

Estou com o mesmo problema, acabei de comprar o meu drone e no terceiro voo começou apresentar as mesmas mensagens. Você conseguiu resolver o seu problema?
2019-1-28
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JuanCitoCruz
lvl.3
Flight distance : 226188 ft
Germany
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Hola!

intenta de actualizar la firmware del remoto y luego reinicia a los valores de fabrica ...
2019-1-28
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