DJI Thor
Administrator
Flight distance : 13602 ft
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djiuser_jdFmejt2FQUM Posted at 3-16 04:20
Have had my air for 5 months. And right antenna doesn't stay up already sent it back once, came back worse then when i sent it, told them i wanted a new controller. They refused, wanted me to send it again, not playing that game I dont have the time, thanks DJI, I also have spark, no problems, so they get a thumbs down in my book
Hi, I am terribly sorry for the troubles that you had experienced, I understand your frustration and hope to get your case sorted out.
As the loosening antenna may affect the flight performance, I may still suggest sending the RC in for service. I am able to trace your case number via your forum account, the newest case number is an escalated case, the local team will do the best to help once the RC sent in. Could you please kindly send in the unit again? |
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