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985 3 2018-2-27
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obraprima
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Flight distance : 150312 ft
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Brazil
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  1#
Hello, the image of my camera is not appearing on the control screen transmission. It says so (No signal). Help me! I have a Phantom 4 Pro Plus.
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2018-2-27
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DJI Susan
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  2#
Just to verify, has the drone been involved in the crash or hard landing before? What's the current aircraft and controller version? Make sure both have been updated to the latest version, then link RC again to see it helps.
2018-2-27
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obra-prima
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Flight distance : 150312 ft
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Brazil
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  3#
DJI Susan Posted at 2018-2-27 19:34
Just to verify, has the drone been involved in the crash or hard landing before? What's the current aircraft and controller version? Make sure both have been updated to the latest version, then link RC again to see it helps.

There was no accident, already updated to the last version and continued without signal of image. Version V1.3.6.0
2018-2-27
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DJI Susan
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  4#
obra-prima Posted at 2018-2-27 19:40
There was no accident, already updated to the last version and continued without signal of image. Version V1.3.6.0

Sorry about this. Please kindly start a case and send it in for inspection: https://www.dji.com/support
2018-3-2
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