I just got a 5.5 CS for my Bday earlier in the month. On the initial setup, I can't login to my DJI account. I get a "Network Unavailable, Error ID: 00."

Called DJI and after a few call transfers I was told they would contact me via email. One week later still waiting. Can't move into any other window on CS until I get passed this spot.

The CS is connected via cell hotspot. Can't connect to home network because SSID is hidden and no option in CS to enter SSID.

Suggestions anyone? So frustrated.

You could make the SSID of your home network visible. Then it should work.

Thanks Wachtberger. Yeah, making SSID visible is going to take some time via 3rd party, but that's another issue. I wonder why it won't work through a hotspot though?

djiuser_od2wCXncb1kM Posted at 2018-2-28 15:13
Thanks Wachtberger. Yeah, making SSID visible is going to take some time via 3rd party, but that's another issue. I wonder why it won't work through a hotspot though?

Sorry no idea either, have never tried it. Another option to try would be USB tethering maybe?

djiuser_od2wCXncb1kM Posted at 2018-2-28 15:13
Thanks Wachtberger. Yeah, making SSID visible is going to take some time via 3rd party, but that's another issue. I wonder why it won't work through a hotspot though?

Have you tried doing a factory reset of the CS? My 5.5" recognizes my hot spot when required and asks for password>Enter Password and it connects. I have to do this every time I fly using the CS to obtain correct Date & Time for my logs as my CS came with an internal battery error which will not maintain/remember  Clock & Date.

Thanks for the suggestion Wachtberger. I will give that a try.

No QuadKid, I haven't tried a reset. Since I haven't fully set it up because I can't get passed the DJI login, I have to set the time zone, country, etc. How would I go about a factory reset? I have never even had a chance to use it beyond trying to login.