Please select Into the mobile phone version | Continue to access the computer ver.
Crystalsky Setup Issues
690 2 2018-2-28
Uploading and Loding Picture ...(0/1)
o(^-^)o
djiuser_od2wCXncb1kM
lvl.1

United States
Offline

I just got a 5.5 CS for my Bday earlier in the month. On the initial setup, I can't login to my DJI account. I get a "Network Unavailable, Error ID: 00."

Called DJI and after a few call transfers I was told they would contact me via email. One week later still waiting. Can't move into any other window on CS until I get passed this spot.

The CS is connected via cell hotspot. Can't connect to home network because SSID is hidden and no option in CS to enter SSID.

Suggestions anyone? So frustrated.
2018-2-28
Use props
DJI-Mark
Moderator

United States
Offline

A cellular hotspot is not the same as a Wifi modem. Please link to a wifi modem to get started.
2018-3-1
Use props
Crady
lvl.3
United States
Offline

DJI-Mark Posted at 2018-3-1 07:49
A cellular hotspot is not the same as a Wifi modem. Please link to a wifi modem to get started.

What about the SSID question - can you manually configure the CrystalSky's WiFi when the SSID is not broadcast?
2018-6-16
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules