Unable to reset the Spark - no beeps when pressing and holding bu...
6276 19 2018-3-3
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Karelin
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Sweden
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Hi All,

It has been a few months since I used my spark and I am unable to connect my remote to my spark. When I turn on the spark it's forward lights are solid red and the back are blinking yellow.

I've looked thru the forum and there is always the same procedure: Press and hold the powerbutton for 9 secs until it beeps 3 times. The problem is that I do not get any beeps at all. No matter how long or short I hold the button I get no beeps. The full battery bar flashes but no beeps. Due to this I cannot reset my Spark, what do I do? There is normal startup sound when I turn it on so the speaker in the spark seems to work.

regards,
Karelin

2018-3-3
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djiuser_NuStSrDUH3OU
lvl.3
Flight distance : 237789 ft
United States
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I had same problem with mine. Had to send to dji repair because the drone bricked.no beeps no matter how long i held button.they sent me new drone
2018-3-3
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BeastMaster_101
lvl.4
Flight distance : 1082992 ft
Canada
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The spark has to be turned on... then hold the button for 9 seconds.
2018-3-3
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Karelin
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Sweden
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BeastMaster_101 Posted at 2018-3-3 15:50
The spark has to be turned on... then hold the button for 9 seconds.

I do understand that - there is no beep, no matter what combinations I try.
2018-3-4
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Karelin
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Sweden
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djiuser_NuStSrDUH3OU Posted at 2018-3-3 15:26
I had same problem with mine. Had to send to dji repair because the drone bricked.no beeps no matter how long i held button.they sent me new drone

Thanks for that - I'll bring it back to the store I guess.
2018-3-4
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BeastMaster_101
lvl.4
Flight distance : 1082992 ft
Canada
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Karelin Posted at 2018-3-4 01:29
I do understand that - there is no beep, no matter what combinations I try.

probably a potato unit. Send it to DJI. Sorry about that.
2018-3-4
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lomo2017
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United States
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2018-3-4
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Karelin
New
Sweden
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lomo2017 Posted at 2018-3-4 07:53
https://youtu.be/GOi9WiS-PF8

This video has the beep working, it's not applicable to my problem.
2018-3-4
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lomo2017
lvl.4

United States
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Karelin Posted at 2018-3-4 07:55
This video has the beep working, it's not applicable to my problem.

Not even the single beep?

Did you try  update or downgrade the firmware with DJ assistant2 ?
2018-3-4
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Karelin
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Sweden
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lomo2017 Posted at 2018-3-4 07:58
Not even the single beep?

Did you try  update or downgrade the firmware with DJ assistant2 ?

Not a single beep. The computer does not detect the unit when I insert the USB cable either so I cant up or downgrade it.
2018-3-4
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DJI Elektra
DJI team
Hong Kong
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Karelin Posted at 2018-3-4 07:59
Not a single beep. The computer does not detect the unit when I insert the USB cable either so I cant up or downgrade it.

Karelin, please contact our support and start a case: http://www.dji.com/support Thanks for your support.
2018-3-5
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Daveyku
lvl.1
Netherlands
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i've got the exact same issue
2018-3-31
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djiuser_p7Bb0ughG5Fd
New
Flight distance : 23648 ft

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i have same issue here also..did this post issue solve?..
2018-10-12
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wimherman
lvl.4
Flight distance : 208556 ft
Norway
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djiuser_p7Bb0ughG5Fd Posted at 2018-10-12 22:36
i have same issue here also..did this post issue solve?..

Nope. Had same issue and have my Spark under (warranty) repair. Expect to have i back somewhere next week.. You better make a service request and adress the ticket number here so our nice admins can follow up the case :-)
2018-10-13
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fans439eb89a
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djiuser_NuStSrDUH3OU Posted at 2018-3-3 15:26
I had same problem with mine. Had to send to dji repair because the drone bricked.no beeps no matter how long i held button.they sent me new drone

Doesn’t have another solution?
2019-1-23
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voodew
lvl.1
United States
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It's the SD memory card.  Take it out and try it.  Works like a charm.  Apparently the spark is trying to boot from the SD card and bricks up.  As soon as you remove it and reboot works like a charm.  Took lots of searching but found it on one of the forums.
2019-1-25
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Omar Fernandez Uribe
New

Mexico
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did you find a solution to the spark problem? the same thing happens to me, and it doesn't have the sd card.
2019-8-2
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marianogf
New

Argentina
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Hello. I have a dji spark and I have a problem. It does not give a wifi signal and when I press the power button to reset the wifi for 3, 6 or 9 seconds it does not beep. Do you have a solution? Thank you! Greetings!
2021-4-29
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djiuser_TdjaMPs4hYPo
New

Brazil
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O meu está do mesmo jeito, não bipa ...
2023-5-15
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DJI Tony
Administrator

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djiuser_TdjaMPs4hYPo Posted at 5-15 13:39
O meu está do mesmo jeito, não bipa ...

Hi there. Thanks for reaching out, and we're sorry you're experiencing such concerns. Kindly post a short video showing the issue for further checking. Thank you.
2023-5-15
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