djiuser_yfuixQOTw47m
lvl.2
Greece
Offline
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I purchased a couple of weeks ago a M100 together with a Zenmuse Z30 and a Zenmuse XT V2.
After finishing with the assembly of the M100, the Zenmuse Z30 worked fine! On the other hand the Zenmuse XT has never worked!
I have done everything according to the instruction videos and the inputs I got from talking on the phone with DJI (firmware updates etc.). It still did not work. The XT was only doing a couple of turns automatically and then nothing. I've tried the particular XT on an Inspire and it worked fine, but not on the M100.
After talking to DJI Holland, I have sent the Zenmuse XT to the repair center as instructed to do so. They said they updated the firmware and that it was working. I received it today and again nothing. The gimbal makes two turns clockwise and counter-clockwise and then stops moving, producing a short beaping sound.
The system setup is a typical M100, with a Z30 gimbal head installed and the XT is mounted with a M200 adapter.
Any idea why it doesn't work? It is really upsetting that even DJI could not solve this issue, with me ending up paying a huge amount of money for a system that does not work!
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