gimbal calibration gets stuck at 31%
5798 6 2018-3-6
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nugen_modz
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United States
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so ive had my MP put away for a bit, then i feel like using it again so i got it all updated to the latest version. I then get everything ready to go and it says my gimbal is overloaded. I made sure the clamp wasnt installed, and then i tried to calibrate the gimbal and it stays at 31%. I've tried resetting everything to factory settings, installed different versions, and nothing seems to work. I probably have only 2-3 hours of fly time. Can anyone please help me out with this, this thing wasnt cheap and now its not working so you can bet im getting frustrated.
2018-3-6
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DJI Elektra
DJI team
Hong Kong
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Did you crash your drone before? Please tell me the firmware of your drone. Any error message from your app? Thanks for your support.
2018-3-6
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nugen_modz
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United States
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DJI Elektra Posted at 2018-3-6 22:40
Did you crash your drone before? Please tell me the firmware of your drone. Any error message from your app? Thanks for your support.

01.04.0300 is my current version, and I have not crashed it. The only error message is that the gimbal is overloaded.
2018-3-7
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DJI Thor
Administrator
Flight distance : 13602 ft
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nugen_modz Posted at 2018-3-7 16:15
01.04.0300 is my current version, and I have not crashed it. The only error message is that the gimbal is overloaded.

Please try to restart the drone for a couple of times and check if the gimbal anti-drop hooks are mounted properly, then do the calibration again, if the calibration still doesn't work, I suggest sending the drone in so we can help to take care of it. Please contact our support to start a case: http://www.dji.com/support


2018-3-8
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Rottyman
lvl.2
Flight distance : 20561 ft
United States
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nugen_modz Posted at 2018-3-7 16:15
01.04.0300 is my current version, and I have not crashed it. The only error message is that the gimbal is overloaded.

Unfortunately if you read the boards, this is a common problem and it will not be covered under warranty.  I had my MPP 24 hours and this started happening.  Received an invoice for $161 for repair.  24 HOURS AND NO CRASH in flight records.  
2018-4-13
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MMerritt
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United States
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When I tried to calibrate my gimbal it stopped at 31% too.  I recently crashed it and replaced the ribbon cable in the gimbal.  There are two somewhat similar round covers on the gimbal.  I had them reversed when I reinstalled them.  When I switched them everything worked fine.
2020-1-21
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VHSG
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United States
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MMerritt which parts exactly?
2020-4-5
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