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time lapse crashes app at 29 seconds
694 5 2018-3-7
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Loki007420
lvl.4
Flight distance : 128832 ft
United States
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Both time lapse and motion time lapse cause my screen to go black and lose connection to the osmo mobile 2.   Tried different intervals and time duration and same results.


Samsung s8 using dji go.
2018-3-7
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DJI-Mark
First Officer

United States
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Make sure that the firmware is up to date as well as the operating system on your Samsung. If the issue keeps continuing, send me a personal message and I will do my best to assist.
2018-3-7
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Loki007420
lvl.4
Flight distance : 128832 ft
United States
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after a few phone and osmo reboots it's working.   not sure if it has anything to do with it but it's the same time the app dims.   But it isn't doing it anymore and working fine.
2018-3-7
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Montfrooij
Captain
Flight distance : 2164990 ft
Netherlands
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Loki007420 Posted at 2018-3-7 17:50
after a few phone and osmo reboots it's working.   not sure if it has anything to do with it but it's the same time the app dims.   But it isn't doing it anymore and working fine.

That dimming seems to be part of the app.
Saving battery I guess.
2018-3-8
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DJI Mindy
Administrator
Flight distance : 7 ft
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Loki007420 Posted at 2018-3-7 17:50
after a few phone and osmo reboots it's working.   not sure if it has anything to do with it but it's the same time the app dims.   But it isn't doing it anymore and working fine.

Glad to know it's working, for the dim issue, we are confirming with our engineers, I will let you know if there is any update.
2018-3-8
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Loki007420 Posted at 2018-3-7 17:50
after a few phone and osmo reboots it's working.   not sure if it has anything to do with it but it's the same time the app dims.   But it isn't doing it anymore and working fine.

Hi there, we have verified with our engineers, this is a feature aiming to save battery, we will add the button the future APP so that customer can turn on/off this feature.
2018-3-9
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