double exposure problem
1019 13 2018-3-9
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djiuser_eSP63Yx7FSmZ
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This forum wont let me upload any photos because they are "too big" but I flew my mavic air this afternoon and all of my photos came out as double exposures. I had the shutterspeed at 300 and the drone was completely still while taking the photos. All the photos are ruined and blended with other photos  I took. anyone know how to fix this or have had this problem?
2018-3-9
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Simmo1
lvl.4
Flight distance : 1624 ft
Australia
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There was a similar problem somewhere. I think the guy formatted the SD card? Are they corrupt if you record to the internal storage?
2018-3-9
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djiuser_eSP63Yx7FSmZ
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Simmo1 Posted at 2018-3-9 18:53
There was a similar problem somewhere. I think the guy formatted the SD card? Are they corrupt if you record to the internal storage?

i dont even have a memory card in it yet, i have taken the photos on a cleared internal drive each time. i was flying near a marine base so i dont know if that affected the tranmission or signal. my screen went black/white for a second then went back to normal and i was getting low signal warnings cautious while flying. it was also the first time i took it up to 120meters. Im just worried i will be flying it on a trip and lose all the photos
2018-3-9
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DJI Elektra
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Hong Kong
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djiuser_eSP63Yx7FSmZ Posted at 2018-3-9 19:01
i dont even have a memory card in it yet, i have taken the photos on a cleared internal drive each time. i was flying near a marine base so i dont know if that affected the tranmission or signal. my screen went black/white for a second then went back to normal and i was getting low signal warnings cautious while flying. it was also the first time i took it up to 120meters. Im just worried i will be flying it on a trip and lose all the photos

Hi, I would recommend you upload to dropbox or googles and I would help you forward the situation. Please insert a SD card for further check. Thanks for your support.
2018-3-9
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djiuser_eSP63Yx7FSmZ
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DJI Elektra Posted at 2018-3-9 19:19
Hi, I would recommend you upload to dropbox or googles and I would help you forward the situation. Please insert a SD card for further check. Thanks for your support.

https://drive.google.com/file/d/ ... jD/view?usp=sharing
https://drive.google.com/file/d/ ... Tu/view?usp=sharing
https://drive.google.com/file/d/ ... vn/view?usp=sharing
https://drive.google.com/file/d/ ... 8o/view?usp=sharing

here is some google drive links check it out, thankyou!!
2018-3-9
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W.T. Foxtrot
lvl.4
Flight distance : 1316732 ft
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United States
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djiuser_eSP63Yx7FSmZ Posted at 2018-3-9 19:23
https://drive.google.com/file/d/1M0BTldcIBpURc3A1QvGtU0lhX2p4UPjD/view?usp=sharing
https://drive.google.com/file/d/1OaJ03bLORU9cTi2DAuLaMED1w0dFPATu/view?usp=sharing
https://drive.google.com/file/d/1NqK4tBabMrOuol7rCYlq7noVW9QF_5vn/view?usp=sharing

Actually, quite cool!  But not normal.... Good luck on getting it sorted.
2018-3-9
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Simmo1
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Flight distance : 1624 ft
Australia
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For the life of me I cant find that other post...
Please try a FAST SD card... (class 10 U3)
Found the post....
https://mavicpilots.com/threads/ ... on-mavic-air.36084/
Doesn't help. just directs the op here...
2018-3-10
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fanse2b9df8b
lvl.2
Flight distance : 448081 ft
United Kingdom
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Simmo1 Posted at 2018-3-10 02:20
Please try a FAST SD card... (class 10 U3)

Yeah.  That other post was me.  I've now got a U3 and it has just done the same thing.  It's intermittent.  Recording a video in the same flight seemed to end the bug for that flight.  I only found out after I grounded so this isn't a solution.

The U3 thing is a complete misdirection; it has no effect.
See also here: https://forum.dji.com/thread-138743-1-1.html
2018-3-12
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DJI Elektra
DJI team
Hong Kong
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djiuser_eSP63Yx7FSmZ Posted at 2018-3-9 19:23
https://drive.google.com/file/d/1M0BTldcIBpURc3A1QvGtU0lhX2p4UPjD/view?usp=sharing
https://drive.google.com/file/d/1OaJ03bLORU9cTi2DAuLaMED1w0dFPATu/view?usp=sharing
https://drive.google.com/file/d/1NqK4tBabMrOuol7rCYlq7noVW9QF_5vn/view?usp=sharing

Thanks for your update. The situation will be forwarded for further check.
2018-3-13
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djiuser_eSP63Yx7FSmZ
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United States
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fanse2b9df8b Posted at 2018-3-12 10:30
Yeah.  That other post was me.  I've now got a U3 and it has just done the same thing.  It's intermittent.  Recording a video in the same flight seemed to end the bug for that flight.  I only found out after I grounded so this isn't a solution.

The U3 thing is a complete misdirection; it has no effect.

How many times has the double exposure happened to you?
2018-3-13
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djiuser_eSP63Yx7FSmZ
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fanse2b9df8b Posted at 2018-3-12 10:30
Yeah.  That other post was me.  I've now got a U3 and it has just done the same thing.  It's intermittent.  Recording a video in the same flight seemed to end the bug for that flight.  I only found out after I grounded so this isn't a solution.

The U3 thing is a complete misdirection; it has no effect.

I tried mine again and there was no problem, but heading to Iceland soon and don't want to have any problems there. Have any DJI people found out what the problem is?
2018-3-13
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Philip Couling
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United Kingdom
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djiuser_eSP63Yx7FSmZ Posted at 2018-3-13 00:07
How many times has the double exposure happened to you?

This is the second "event".  I've flown the drone 20-30 times.  So it's not too common.
2018-3-13
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Philip Couling
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United Kingdom
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I think it would be worth switching on RAW mode and saving both RAW and Jpeg files.  I have a nagging suspicion this is something to do with Jpeg conversion.  I may be completely wrong.
2018-3-13
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djiuser_eSP63Yx7FSmZ
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Philip Couling Posted at 2018-3-13 06:04
I think it would be worth switching on RAW mode and saving both RAW and Jpeg files.  I have a nagging suspicion this is something to do with Jpeg conversion.  I may be completely wrong.

That sounds right because before I upload the photos to Lightroom it shows a preview in a small box and there is no double exposure. Then they upload and it flips to double exposed
2018-3-13
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