djiuser_e0zF3WJyfg4z
lvl.1
United States
Offline
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Hi!
I purchased the dji mavic air and dji goggles earlier this week, and have recently had a recurring issue with the dji goggles. After my fourth flight using them, the screens inside shut off completely midflight. (battery not dead on the goggles - had full charge) I learned then that you can plug your phone into the controller and I didn't lose the drone. The second time the goggles cut out over a large crowd about 1/2mile from where I was two days ago -on the beach, with no buildings in between me and the mavic air. The goggles screen crashed and showed the (H) symbol as if it was in front of where I was looking and not where I had set it. The goggles shut off again midflight and this time my phone disconnected and thank god I was able to run over there and land the craft with the rc controller... This morning I connected the goggles and set my home point to where I was and went up about 100 ft. The screen crashed and then showed me the (H) circle as if it was in front of me and not where I had set it again...Is there some kind of setting I need to set so I don't continue to have this error? ( Yes I have the newest firmware on each component.) It feels unsafe to use these until I can figure out this error, and I am considering returning them unless I can fix this iss!Thank you for any help you can provide!
-Dom
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