Put in fully charged new hight capacity battery, both lights turn solid green and look normal for a few seconds. But after about 5 seconds the right power light goes red (left light goes off). could not connect to phone. My OSMO works normal with 3 old batteries, including one hight capacity battery. But not for other 3 new hight capacity batteries. I don't think it is a problem with my OSMO since it works fine with the old batteries. Is there any firmware for battery? My OSMO firmware is v1.11.2.70, the newest version.

Stupid question maybe, but you did remove the plastic cover?
(I left mine on the first time, waited for hours to find out it was not charging....)

Montfrooij Posted at 2018-3-10 13:31
Stupid question maybe, but you did remove the plastic cover?
(I left mine on the first time, waited for hours to find out it was not charging....)

It was fully charged from red to green. When put in OSMO, the green light was on for 5 seconds and then turned red.

fans6a32f49a Posted at 2018-3-11 06:59
It was fully charged from red to green. When put in OSMO, the green light was on for 5 seconds and then turned red.

Ok, I have no clue why that would happen.
Have you contacted support?