Anyone know why video recording would keep stopping after 30seconds, I’m having to keep hitting the record button in flight it’s a pain.Thanks

What kind of card are you using?

What sd card are you using?

ALABAMA Posted at 2018-3-11 15:09
What kind of card are you using?

32gb class 10 scandisk

ALABAMA Posted at 2018-3-11 15:09
What kind of card are you using?

32gb class 10 scandisk

Is your video cache full?  

ALABAMA Posted at 2018-3-11 15:16
Is your video cache full?

No, completely empty at start of flight.

fans13642d5f Posted at 2018-3-11 15:11
32gb class 10 scandisk

Is the card ultra or extreme ? when i use an ultra card filming in 4 k that happens to me , i then swapped to an extreme  and it was ok , also be aware of cheaper fakes i buy mine from Halfords or Tesco , a while back i got caught out and got a fake that worked for a while but i noticed when i formated it  it only had a third of the capacity ?

Hi there, please try to format the SD card to see whether it helps. The poor quality of SD card might affect the recording. Alternatively, you can change to another recommended SD card to verify. Here is the recommended list: https://www.dji.com/phantom-4-pro/info#faq

Currently supported Micro SD cards are:
Sandisk Extreme 32GB UHS-3 V30 MicroSDHC;
Sandisk Extreme 64GB UHS-3 V30 MicroSDXC;
Panasonic 32GB UHS-3 MicroSDHC;
Panasonic 64GB UHS-3 MicroSDXC;
Samsung PRO 32GB UHS-1 MicroSDHC;
Samsung PRO 64GB UHS-3 MicroSDXC;
Samsung PRO 128GB UHS-3 MicroSDXC;
*It's not recommended to use the Patriot EPPRO 64GB MicroSDXC UHS-3.

DJI Susan Posted at 2018-3-12 01:51
Hi there, please try to format the SD card to see whether it helps. The poor quality of SD card might affect the recording. Alternatively, you can change to another recommended SD card to verify. Here is the recommended list: https://www.dji.com/phantom-4-pro/info#faq

Currently supported Micro SD cards are:

Thanks, will try to format or change the SD card.

fans13642d5f Posted at 2018-3-12 02:13
Thanks, will try to format or change the SD card.

It's my pleasure. Please keep us posted on the latest progress, thanks!

DJI Susan Posted at 2018-3-13 02:59
It's my pleasure. Please keep us posted on the latest progress, thanks!

I tried the SD card change as per the list you sent me and all is good now, thanks.
Also PANO mode is working finally for me, thanks for the help on this one.

fans13642d5f Posted at 2018-3-22 13:43
I tried the SD card change as per the list you sent me and all is good now, thanks.
Also PANO mode is working finally for me, thanks for the help on this one.

Great, nice to know everything works as expected. Wish you have a great experience on flying the drone.