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battery gets stuck in charger
577 3 2018-3-11
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marlowe
Second Officer
Flight distance : 300932 ft
United States
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Received 2 batteries today ordered on Amazon Prime for $44 each. Both manufactured 12/2017. One battery has a problem. When I try to remove it from the flymore combo charger it gets  somewhat stuck - I have to pull harder to get it out. Also it feels different than my other batteries when I remove it from Spark. I plan to return it.  Has anyone else encountered this?


2018-3-11
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DJI Elektra
Administrator
China
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Hi, can you charge the malfunction battery? If not, I would recommend you contact our support and start a case: http://www.dji.com/support Thanks for your support.
2018-3-12
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marlowe
Second Officer
Flight distance : 300932 ft
United States
Offline

DJI Elektra Posted at 2018-3-12 00:40
Hi, can you charge the malfunction battery? If not, I would recommend you contact our support and start a case: http://www.dji.com/support Thanks for your support.

Not a problem - I returned the battery to Amazon for refund and got another that is fine.
2018-3-12
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DJI Elektra
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China
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marlowe Posted at 2018-3-12 18:07
Not a problem - I returned the battery to Amazon for refund and got another that is fine.

Glad you solve the problem. Have fun with your spark.
2018-3-12
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