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Something loose in transmitter? Strange noise.
713 6 2018-3-13
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CapitAn
First Officer
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Canada
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My new P4 Pro just got delivered to the door. I opened it up to see if everything is there, and noticed when I pick up the transmitter it sounds/feels like something heavy inside is loose. I can't call it "rattling" because it's more of a dull, thunky sound. But I have a P3 Pro also, and I know its transmitter doesn't sound or feel like this.Could anyone please comment if the P4 transmitter is this way, or if I should be sending it back. Thanks in advance.
2018-3-13
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CapitAn
First Officer
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Canada
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I've tried to record it on my phone but it's not picking up the sound, it's a quiet dull thud.
2018-3-13
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Hellsgate
Captain
Flight distance : 1991555 ft
Australia
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No the p4 transmitter or remote control shouldnt make any noises there should be nothing loose inside i would take it back to place of purchase.I wouldnt try to fly with it just in case.
2018-3-13
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CapitAn
First Officer
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Canada
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Sigh, l was really hoping it was normal, but knew it wasn't.  l'll send it back.
Thanks for responding.
2018-3-13
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StanfordWebbie
Captain
Flight distance : 178018 ft
United States
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Yup.  My remote makes not rattle at all.  Something seems like a problem in yours.
2018-3-13
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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Yep, I would send it right back.  Just trouble down the road.
2018-3-13
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DJI Elektra
Administrator
China
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CapitAn Posted at 2018-3-13 12:10
Sigh, l was really hoping it was normal, but knew it wasn't.  l'll send it back.
Thanks for responding.

Here is the link for contacting our support, please start a case with our support: http://www.dji.com/support
2018-3-16
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