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Missing Flight Records
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Archangel3356
Second Officer
Flight distance : 4655896 ft
United States
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For some very strange reason, and it could have been me but not sure how, my last weeks flight records have vanished. I try syncing and they will not come back. They were all originally synced from Go4 on a Crystalsky and I did see them in my records up until today. If possible can someone from DJI restore them as it would be much appreciated. Lesson learned and for all 107 holders I recommend writing it in your log book directly after the flight. Thanks for any help if at all possible.

Just checked Air Data and the flights did make there. Good news. But what happened to my Go flights ?
2018-3-17
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DJI Elektra
Administrator
China
Offline

Hi, what is the model of your phone? If you are using Android device, here is the flight log path: /sdcard/DJI/dji.go.v4/FlightRecord/SyncResult You can enter it and check if there is any missing record.
2018-3-18
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Archangel3356
Second Officer
Flight distance : 4655896 ft
United States
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Good morning Miss Electra. I’m flying using the CrystalSky. So am I looking for the records on the aircraft SD card? Thank you for your reply.
2018-3-18
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Eric13
Captain
Flight distance : 7061053 ft
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Germany
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Archangel3356 Posted at 2018-3-18 06:59
Good morning Miss Electra. I’m flying using the CrystalSky. So am I looking for the records on the aircraft SD card? Thank you for your reply.

The records are not on the Aircrafts sd card, they are stored in your CrystalSky.
You said they all show up at Air Data? There you have an option "Download Original".
That's a workaround to retrieve them.
I know that doesn't answer your question but its a way to save the records.
2018-3-18
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Archangel3356
Second Officer
Flight distance : 4655896 ft
United States
Offline

Thanks Eric13, I did not know I could do that. I belive you mean thru my air data account I can download the originals? I’ll go check now. Thank you.
2018-3-18
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Eric13
Captain
Flight distance : 7061053 ft
  • >>>
Germany
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Archangel3356 Posted at 2018-3-18 11:53
Thanks Eric13, I did not know I could do that. I belive you mean thru my air data account I can download the originals? I’ll go check now. Thank you.

Yes - see this, below the map on the right:


2018-3-18
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Archangel3356
Second Officer
Flight distance : 4655896 ft
United States
Offline

Oh perfect !! Was looking all over. Much appreciated!!
2018-3-18
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Rotor360
lvl.3
Flight distance : 4500659 ft
Australia
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I have missing flight records from a few days ago.They do not show up in Go.4

How can I get them from my CrystalSky5.5" and display them one a map or sync them online to open in another device?

thanks

2018-11-17
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