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App no longer logging flights?
393 7 2018-3-19
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CIGANO
lvl.2
Flight distance : 3190472 ft
United Kingdom
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Anyone know why the dji app would stop logging my flights !?
It hasn’t logged a flight since the 3rd of February this year !
I have cleared all caches etc but the app no longer logs any flights !?
Any ideas guys ? I am all tapped out here!
2018-3-19
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi, CIGANO, so sorry to hear the issue that you experienced. Have you tried to sync all the flight records? Or reinstall the DJI GO4 APP after you backup all the files? Thanks!
2018-3-19
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CIGANO
lvl.2
Flight distance : 3190472 ft
United Kingdom
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DJI Diana Posted at 2018-3-19 01:40
Hi, CIGANO, so sorry to hear the issue that you experienced. Have you tried to sync all the flight records? Or reinstall the DJI GO4 APP after you backup all the files? Thanks!

I have reinstalled the app, re-synchronised all my flight data ,it’s still the same ,it just no longer records any of my flight data .
The last flight recorded was the 3rd of February,the app hasn’t recorded anything since that .
2018-3-19
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DJI Diana
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Flight distance : 2408 ft

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CIGANO Posted at 2018-3-19 06:43
I have reinstalled the app, re-synchronised all my flight data ,it’s still the same ,it just no longer records any of my flight data .
The last flight recorded was the 3rd of February,the app hasn’t recorded anything since that .

Sorry for the inconvenience. So have you tried another mobile device? If still no good luck, would you like to provide the below information for a further check:
Mavic pro firmware version:
DJI GO4 version:
Name of the mobile device:
IOS/Android version:
Thanks in advance!
2018-3-19
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Lucas775
Captain
Flight distance : 13318261 ft
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United States
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Flew mine this weekend with no problem with the app.
2018-3-19
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StanfordWebbie
Captain
Flight distance : 178018 ft
United States
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What mobile device are you using?
2018-3-19
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CIGANO
lvl.2
Flight distance : 3190472 ft
United Kingdom
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worked out why it wasn't logging the flights.
My one controller that has a titan cyclone antenna fitted to it that I use as MASTER ,most of the time and I have another standard controller as a spare/slave , just recently(since flight logs stopped) I’ve been using the 2nd spare/slave controller but  when I set it I didn’t set it to master instead of slave,when it’s set to slave it doesn’t log the flight history.
2018-3-20
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DJI Diana
Administrator
Flight distance : 2408 ft

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CIGANO Posted at 2018-3-20 00:00
worked out why it wasn't logging the flights.
My one controller that has a titan cyclone antenna fitted to it that I use as MASTER ,most of the time and I have another standard controller as a spare/slave , just recently(since flight logs stopped) I’ve been using the 2nd spare/slave controller but  when I set it I didn’t set it to master instead of slave,when it’s set to slave it doesn’t log the flight history.

Thank you for the update. Glad to know that you have worked out the issue.
2018-3-20
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