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Can't link remote after connecting Mavic Air via WiFi
901 9 2018-3-24
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Christian.cabassa
lvl.1
United States
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This is my first drone! I flyed the drone for like six times. Yesterday I connected the drone via Wifi and now I can’t link the remote control. I tried all the link methods and dowlonaded the Assistant 2 but it will not recognize the rc. The rc and mavic air are up to date in the firmware’s. Anyone else with this problem??
2018-3-24
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Xauntreri
lvl.2
Flight distance : 540154 ft
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#Quick Reply Here#I'm having the same problem since update. Grounded and getting the message, "Linking failed."
2018-3-24
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Wachtberger
First Officer
Flight distance : 261509 ft
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You need to reset the link between RC and Air manually. See page 39 of the user manual: https://dl.djicdn.com/downloads/ ... 20Manual%20v1.2.pdf
2018-3-24
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Ula33
lvl.1
United States
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Wachtberger Posted at 2018-3-24 23:56
You need to reset the link between RC and Air manually. See page 39 of the user manual: https://dl.djicdn.com/downloads/Mavic%20Air/20180305/Mavic%20Air%20User%20Manual%20v1.2.pdf

I did that like 20 times and nothing happens. I think is a firmware problem.
2018-3-25
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Ula33
lvl.1
United States
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I was able to connect the rc to the DJI Assistant 2 but it says Factory reset failed.
2018-3-25
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Ula33
lvl.1
United States
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After the 60 seconds it says that
2018-3-25
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Split-Second
lvl.2
Belgium
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Did you read this thread ? https://forum.dji.com/thread-134545-4-1.html
On page 4 they found a solution.
2018-3-25
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Ula33
lvl.1
United States
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Problem solved with this method
2018-3-25
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Wachtberger
First Officer
Flight distance : 261509 ft
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Ula33 Posted at 2018-3-25 11:31
Problem solved with this method [view_image]

Great to hear and happy flying now! :-)
P.S. Nevertheless a somewhat weird solution that is not obvious for normal users to find. Problem thus remains to be resolved in principle.

2018-3-25
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DJI Elektra
DJI team
Hong Kong
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Ula33 Posted at 2018-3-25 11:31
Problem solved with this method [view_image]

Thanks for sharing this. Please inform us if you still need help.
2018-3-25
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