Darkened mark. Sensor problem?!
452 6 2018-3-28
Uploading and Loding Picture ...(0/1)
o(^-^)o
HPS
lvl.4
Flight distance : 457638 ft
Sweden
Offline

Found this in my photos....seems just appear in dark environment?! Is the sensor got problem and will covered by warranty?!
553A03F2-770A-4294-9648-49E09E9B7268.jpeg
2018-3-28
Use props
A CW
Captain
Flight distance : 13926112 ft
  • >>>
United Kingdom
Offline

Which drone and when and where did you buy it?
2018-3-28
Use props
HPS
lvl.4
Flight distance : 457638 ft
Sweden
Offline

A CW Posted at 2018-3-28 13:13
Which drone and when and where did you buy it?

Mavic Air. Bought from authorised reseller in February
2018-3-28
Use props
A CW
Captain
Flight distance : 13926112 ft
  • >>>
United Kingdom
Offline

Take it back for an immediate replacement!
2018-3-28
Use props
Ex Machina
First Officer
Flight distance : 1806362 ft
United States
Offline

Assume you've cleaned the lens? If so, I'd def take it back to the reseller if you can for replacement, otherwise you'll have to open a DJI replacement ticket. Good luck!
2018-3-28
Use props
HPS
lvl.4
Flight distance : 457638 ft
Sweden
Offline

Thanks for advices! I think I will take back to DJI for repair, since I have applied decals on the drone....hope DJI will provide good service to me!
2018-3-28
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Offline

Hi HPS, sorry for that case happened. Please contact our support to get a case number and send it in for diagnosis: https://www.dji.com/support, thanks!
2018-3-28
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules