Which means I’m not signed in so cannot fly, just keep getting same message, so when I try to sign in or hit that button it just continues to bring me back to opening page. Something wrong with my app or this website ?
And it gives me no other options as well as all my details being correct.
lannes Posted at 2018-3-31 15:31
Haven't had any issues logging into the forum on the ipad, are you seeing a captcha entry ?
Not really sure why you need to enter the forum to fly ?
No not seeing anything like that, just message above which just sends me back to opening page and visa versa .
hallmark007 Posted at 2018-3-31 15:43
No not seeing anything like that, just message above which just sends me back to opening page and visa versa .
Hi, did you try to reinstall the app? If the problem remains, please tell me your DJI Account for further check. Or you can PM me. Thanks for your support.
DJI Elektra Posted at 2018-4-1 00:25
Hi, did you try to reinstall the app? If the problem remains, please tell me your DJI Account for further check. Or you can PM me. Thanks for your support.
Hi Elektra, I deleted app and then tried to sign in but just keep getting this message that account doesn’t exist.
I will PM you.
hallmark007 Posted at 2018-4-1 01:23
Hi Elektra, I deleted app and then tried to sign in but just keep getting this message that account doesn’t exist.
I will PM you.
Thanks for your reply. I will forward this situation.
I managed to get logged in be deleting a second time, and resigning in, all flight records gone, I did back them up to the cloud so I’m presuming they are safe.
I will try later to see if it allows me to fly.
Thank you for your help.
hallmark007 Posted at 2018-4-1 01:56
I managed to get logged in be deleting a second time, and resigning in, all flight records gone, I did back them up to the cloud so I’m presuming they are safe.
I will try later to see if it allows me to fly.
Thank you for your help.
Thank god for that, well done in getting back in. Keep us updated if you can fly.
hallmark007 Posted at 2018-4-1 02:00
I will tried this morning it would not let me fly, but hopefully it will now , freezing cold here will wait until this evening.
Yeah the weather here is awful too, wind gusts 41mph, so grounded.
I hope you can get up in the air and get this resolved quickly. If you can't get it sorted there is no hope for the rest of us lol
hallmark007 Posted at 2018-4-1 02:00
I will tried this morning it would not let me fly, but hopefully it will now , freezing cold here will wait until this evening.
Thanks for the details. If you find other problem, you can update here.