DJI Diana
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Flight distance : 2408 ft
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TexasAerials Posted at 2018-4-13 17:24
Well the replacement mavic arrived today in the form of a new aircraft along with the old remote and battery. Unfortunately, the problem persists. If i am pushing the left stick right or left as I am tilting the camera up or down, the aircraft stutters in its rotation whenever the wheel on the remote reaches the center point. I have rolled back the firmware on the remote and tested, i have tested with a different device, the only thing that "fixes" the problem is not connecting a device to the remote at all. I can take off and rotate while tilting the camera, it will stutter every time, but if i unplug the device during the flight, it will not stutter. I will make a video of the exact issue and circumstances tomorrow as it got dark before I could make a video tonight.
Unfortunately customer service is already closed for the weekend so contacting them will have to wait until monday.
Really sorry to hear about the problem again, yes, it is recommended to make a video to show the exact issue, if you need any further help, please feel free to let us know. Thanks! |
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