Ronin-M not working and making crazy movements
602 1 2018-4-6
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gastonpm
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Argentina
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Hello, my new Ronin-M that was working perfectly, started doing these crazy movements when turned on. I've tried recalibrating, reseting to defaults and changing batteries but nothing helped me. I've also contacted the DJI Support and they asked me to send the Ronin-M to their repair facility in CA, but I'm from Argentina and the shipping costs as much as a new Ronin-M. That's why I'm here, I've ran out of solutions and I'm looking for help anywhere. I'm really sad because the product is new and it's still on warranty but I can't do anything to make it work. If anyone had this problem and solved it, you would help me so much. It's a tool that I use for my work and I can't find a solution to this problem other than buying a new one.

Here's the video showing what happens when I turn it on:

Thanks for reading and taking your time.
Gaston.
2018-4-6
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DJI Susan
Administrator
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Hey Gaston, we're sorry to read your post. According to the video, we kindly suggest you send your device in for service.
Could you please provide us the Series Number so we can check the warranty for you? Thanks in advance!
2018-4-6
Use props
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