Please select Into the mobile phone version | Continue to access the computer ver.
DJI's latest firmware KILLED my TB 50 batteries
1832 17 2018-4-7
Uploading and Loding Picture ...(0/1)
o(^-^)o
Arrow1969
First Officer
Flight distance : 400577 ft
  • >>>
Offline

I had 6 sets of TB 50 batteries all were working fine until I ran the latest firmware update now 3 sets come up with an error message see attached below.

I have recycle them running them down to 5% then a full recharge this was done twice 2 sets recovered until I went on a Job arrived on-site 3 sets came up with the same error message, So that it is 6 TB 50 batteries that are unusual.

Contacted DJI Support Not Interested because the batteries are out of warranty

Over to you DJI?????

2018-4-7
Use props
Arrow1969
First Officer
Flight distance : 400577 ft
  • >>>
Offline

2018-4-7
Use props
iSkyUnmannedSystems
Second Officer
Flight distance : 7152087 ft
  • >>>
Offline


Hi Tony, long time no speak. Just sold the S900/A3 rig for a I2

Anyway, I think there's a fix due for this, look for one of the sticky post on the forum. Trouble is, it doesn't help you out does it.
2018-4-7
Use props
iSkyUnmannedSystems
Second Officer
Flight distance : 7152087 ft
  • >>>
Offline

This post Tony https://forum.dji.com/thread-141917-1-1.html
2018-4-7
Use props
Arrow1969
First Officer
Flight distance : 400577 ft
  • >>>
Offline


Cheers


Tony
2018-4-7
Use props
fansdb6ff1f7
Second Officer
Flight distance : 1998786 ft
United Kingdom
Offline

I've also got this issue with 2 out of 6 of my TB50's. Exactly the same error message . Mixed messages from DJI about how to resolve it but discharging
2018-4-7
Use props
fansdb6ff1f7
Second Officer
Flight distance : 1998786 ft
United Kingdom
Offline

I've also got this issue with 2 out of 6 of my TB50's. Exactly the same error message .  Discharging to 5 percent as advised by the app has bricked the batteries from some. Mixed messages from DJI support about how to resolve it. There are several threads on this issue. DJI have admitted that there is a problem with the firmware but are giving out conflicting advice.
2018-4-7
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

fansdb6ff1f7 Posted at 2018-4-7 10:12
I've also got this issue with 2 out of 6 of my TB50's. Exactly the same error message .  Discharging to 5 percent as advised by the app has bricked the batteries from some. Mixed messages from DJI support about how to resolve it. There are several threads on this issue. DJI have admitted that there is a problem with the firmware but are giving out conflicting advice.

Hello Sir, I think the announcement in another thread has made it clear enough, we will release a new firmware to get it fixed very soon, please wait patiently and try the firmware when it is released. Thank you.
2018-4-8
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Tony, sorry to know you have the battery error problem, we will release a new firmware to diminish this issue, appreciate your patience.
2018-4-8
Use props
sgcullen
lvl.1
  • >>>
United States
Offline

Yep, I have the same issue. Discharging to 5% then fully charging has not solved it.
2018-4-8
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

sgcullen Posted at 2018-4-8 14:32
Yep, I have the same issue. Discharging to 5% then fully charging has not solved it.

Please kindly wait for the firmware, it will be released recently, please note the announcement in Forum or APP notification, thank you.
2018-4-9
Use props
Arrow1969
First Officer
Flight distance : 400577 ft
  • >>>
Offline

DJI Mindy Posted at 2018-4-8 01:09
Tony, sorry to know you have the battery error problem, we will release a new firmware to diminish this issue, appreciate your patience.

Hi Mindy,

Thank's for that.

Tony
2018-4-17
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Arrow1969 Posted at 2018-4-17 06:59
Hi Mindy,

Thank's for that.

Tony, the firmware has just been released, please check the release notes and update at your most convenience: https://forum.dji.com/thread-144640-1-1.html
2018-4-18
Use props
Arrow1969
First Officer
Flight distance : 400577 ft
  • >>>
Offline

DJI Mindy Posted at 2018-4-18 01:38
Tony, the firmware has just been released, please check the release notes and update at your most convenience: https://forum.dji.com/thread-144640-1-1.html

Thank's Mindy have just shared the link with all my facebook contacts

Tony     
2018-4-18
Use props
JBSonic
First Officer
Flight distance : 586089 ft
  • >>>
United Kingdom
Offline

The I2 firmware worked on the second attempt, now the battery appears to be fine. Flight test is yet to take place!
2018-4-19
Use props
AvatarAir
Second Officer
Flight distance : 150932 ft
Offline

That doesn't look fine. Looks like there's an error.
2018-4-19
Use props
JBSonic
First Officer
Flight distance : 586089 ft
  • >>>
United Kingdom
Offline

Sorry I was not clear enough.
I had no battery issues with previous firmware, except 1 cell was lower than the rest, but not low enough to trigger an alert.
I then updated to this weeks new firmware, this resulted in the above picture.

Then I re-did the firmware installation and this time it worked. Batteries are fine, aircraft flies as normal
2018-4-19
Use props
RichJ53
Captain
Flight distance : 1837356 ft
  • >>>
United States
Offline

JBSonic Posted at 2018-4-19 02:52
The I2 firmware worked on the second attempt, now the battery appears to be fine. Flight test is yet to take place!
[view_image]

Something does not look right with your photo. Cell #4 image appears to be zero but your total voltage looks to be correct. Not sure I would trust this information just yet. look at my example below (only one pack)
Rich

IMG_0050.PNG
2018-4-19
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules