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Crashed Mavic Air on first flight :(
1534 20 2018-4-8
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RealMaverick
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United Kingdom
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I took my Mavic Air out for it's first flight today and tried the boomerang feature.

The Air did a much bigger than expected 360, but I figured it would be fine regardless with the obstacle avoidance. Sadly it hit a branch and crashed, hitting the grass below.

I actually thought it was going to be fine, but sadly it landed funny on one of it's legs, bending it out of shape. Now when I turned it on, the propellers touch slightly. See attached photo.

Have I broken it beyond repair? or is that it will be a repair so costly it won't be worthwhile doing?

I'm feeling pretty devestated right now, but I guess nothing much I can do beyond hope I can get it repaired.

Any advice would be much appreciated.
62111543-c917-4370-b933-3d3b731c092d.jpg
2018-4-8
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ghostrdr
First Officer
Flight distance : 1272723 ft
United States
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That needs to be repaired. You would feel terrible if a damaged aircraft caused an incident where someone was hurt. Did you buy the care refresh program when you purchased the Mavic?
2018-4-8
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SparksBird
Captain
Flight distance : 10693363 ft
United States
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Yeah do not fly it again until it is repaired.  Hopefully you got the DJI care.  If not not sure how much it would be but would be cheaper than buying a new one I am sure.  
2018-4-8
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Buzzyone
First Officer
Flight distance : 2200075 ft
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Start a case with DJI and get it in for repair. Looks like the securing screw that holds the leg on to the axle has snapped. The leg will detach if you try to fly it.
2018-4-8
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RealMaverick
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United Kingdom
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There was nobody but myself and my partner in the vicinity, so no chance of anybody getting hurt.

I didn't buy the care refresh, as I was advised it was a waste of time, as "these things never crash". Unfortunate advice I guess.

My fear now is that they're going to say the entire body needs replacing, which will obviously be unrealistic and end up on Gumtree for spares or repair
2018-4-8
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Suren
Captain
Flight distance : 6839144 ft
South Africa
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Agreed, do not fly it again till repaired, could cause more damage to the drone or worse a person. Be very careful next time where you flying and always take your surroundings into account before flying and trying new things.
2018-4-8
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RealMaverick
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Suren Posted at 2018-4-8 11:31
Agreed, do not fly it again till repaired, could cause more damage to the drone or worse a person. Be very careful next time where you flying and always take your surroundings into account before flying and trying new things.

There genuinely seemed like a massive amount of space. But I guess I didn't know how big a circle this thing was going to make.

I definitely won't be flying again until it is repaired, assuming it's even possible or its not unrealistically expensive.
2018-4-8
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M2Wair
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There is a dji page that will give you an estimate costing. I am on my phone so can't link it. Repairs won't break the bank and worth doing
2018-4-8
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Suren
Captain
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South Africa
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RealMaverick Posted at 2018-4-8 11:34
There genuinely seemed like a massive amount of space. But I guess I didn't know how big a circle this thing was going to make.

I definitely won't be flying again until it is repaired, assuming it's even possible or its not unrealistically expensive.

Has mentioned above should not be that expensive, if you do not have care check if there is a local repair centre near you
2018-4-8
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Ardenno
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Flight distance : 841070 ft
Ireland
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Bad driver
2018-4-8
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A CW
Captain
Flight distance : 11458084 ft
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Ouch - sorry to see that and on your first flight too - expensive mistake. As others have said, best to ship it back than take any chances.
2018-4-8
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SparksBird
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United States
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Suren Posted at 2018-4-8 11:38
Has mentioned above should not be that expensive, if you do not have care check if there is a local repair centre near you

Yeah much cheaper than buying a new one for sure.  
2018-4-8
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Suren
Captain
Flight distance : 6839144 ft
South Africa
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SparksBird Posted at 2018-4-8 11:46
Yeah much cheaper than buying a new one for sure.

.
2018-4-8
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Wachtberger
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Flight distance : 261509 ft
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We have seen this type of damage before and it is definitely worth repairing. But what will be much more worthy once your Air will be fixed, is that you take the appropriate time to fly it simply in open field and get to know it better. Once you feel confident with manual flying, you may slowly start with all the extras.
2018-4-8
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RealMaverick
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Wachtberger Posted at 2018-4-8 12:19
We have seen this type of damage before and it is definitely worth repairing. But what will be much more worthy once your Air will be fixed, is that you take the appropriate time to fly it simply in open field and get to know it better. Once you feel confident with manual flying, you may slowly start with all the extras.

Yeah. I really did think I had so much open space. If it is repairable, the next time, it will be in the biggest open field I can find.
2018-4-8
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FlyDK
Captain
Flight distance : 1614016 ft
Denmark
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Sorry to read about your accident. Hope you get it repaired quickly and at a reasonable price. Great idea with the open field next time, until you know your drone.
2018-4-8
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A CW
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RealMaverick Posted at 2018-4-8 12:21
Yeah. I really did think I had so much open space. If it is repairable, the next time, it will be in the biggest open field I can find.

Open space can be deceptive. Flip your MA into Sport mode and hit 42.5MPH on a windless day and you'll cover a distance of 500m in less than 30 seconds...
2018-4-8
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hallmark007
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RealMaverick Posted at 2018-4-8 11:34
There genuinely seemed like a massive amount of space. But I guess I didn't know how big a circle this thing was going to make.

I definitely won't be flying again until it is repaired, assuming it's even possible or its not unrealistically expensive.

In intelligent modes in areas where there are obstacles you should always be ready to cancel you can use the x on your app or pause button.
It definitely looks like it can be easily repaired if there is no problem with gimbal and camera cost may not be to high.
2018-4-8
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi, I'm sorry to hear about the accident. Please kindly start a case and send it in for full diagnosis: https://www.dji.com/support. If you encounter any difficulties during the repair progress, feel free to contact us with your case number, we'll be here for help.
2018-4-8
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Tomi Pellet
New

Chile
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Hi.
Today i crashed my drone and had the same same problem.
Where you able to fix it?
What did you do?
Was it expensive?
Did ot take long?
Anything helps!
6-21 14:46
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Tomi Pellet
New

Chile
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Hi.
Today i crashed my drone and had the same same problem.
Where you able to fix it?
What did you do?
Was it expensive?
Did ot take long?
Anything helps!
6-21 14:46
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