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My Mavic Air got scratched by props
3491 30 2018-4-9
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Kotsev
lvl.4
Flight distance : 135387 ft
Bulgaria
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Hi, don't know about you guys but I always try to keep my tech and gadgets in the best possible shape with minimal wear signs because if I try to re-sell them afterwards I can get the best price and also the person who buys it will get a device in good shape. I was very sad when I saw my Mavic Air scratched just from being folded and unfolded . Seems that when I fold him the propellers are rubbing over the sylver part of my drone and scratching it quite good. Some might say that I am overprotective and that it's just a drone and etc... but I would really appreciate if DJI are aware about this and make design improvements in the future. I live in a country with not very high standard of living and it's a bit dissapointing to spend 600-700 EUR on a long waited bird and then get it scratched the second day.





scr_small.jpg
2018-4-9
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dronist
Captain
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United States
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I am sleeping with my socks on tonight!    

Just kidding,! I hear you and I will be mad too!

2018-4-9
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A CW
Captain
Flight distance : 13838848 ft
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United Kingdom
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I've seen this a few times on here now - seems like a design flaw in a certain batch.
2018-4-9
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M2Wair
Captain
Flight distance : 1171719 ft
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Ireland
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Make sure you are putting it back in the box the right way as well.
2018-4-9
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Oracle Miata
Captain
Flight distance : 3759829 ft
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United States
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Meh, it's a scratch.  It's a drone not a hanger queen.  Scratches add character.
2018-4-9
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ChasesDronePics
Second Officer
Flight distance : 198990 ft
United States
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Can you show a picture of the clearance it has when the arm is unfolded?
2018-4-9
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GoldenSun
Captain
Flight distance : 681903 ft
Poland
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Is it fine when unfolded?
2018-4-9
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Kotsev
lvl.4
Flight distance : 135387 ft
Bulgaria
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ChasesDronePics Posted at 2018-4-9 10:45
Can you show a picture of the clearance it has when the arm is unfolded?

Yes, here's the picture:
2018-4-9
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ghostrdr
First Officer
Flight distance : 1272723 ft
United States
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Those Karma's tended to scratch themselves too... then they crash!
2018-4-9
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Kotsev
lvl.4
Flight distance : 135387 ft
Bulgaria
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Hopefully it will not be the case here.
2018-4-9
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ChasesDronePics
Second Officer
Flight distance : 198990 ft
United States
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Wow based on these pictures, the props don't look close to the body at all...
2018-4-9
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zguy
Captain
Flight distance : 243796 ft
United States
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Here's how mine looks after 2 months of moderate use.Is everyone's not doing this?
Did I get propellers with an extra sharp edge??









2018-04-09 19.14.18.jpg 2018-04-09 19.13.19.jpg

2018-4-9
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Aeromirage
Captain
Flight distance : 1778045 ft
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Realize also that the case is not a hard shell case.
Any pressure put on the top of it will transfer directly  to the drone.
2018-4-9
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HedgeTrimmer
Captain
United States
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Workaround.  
Put a thing sheet of plastic or paper between body and props when folding, unfolding, or storing with props folded.
2018-4-9
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Kotsev
lvl.4
Flight distance : 135387 ft
Bulgaria
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zguy Posted at 2018-4-9 18:24
Here's how mine looks after 2 months of moderate use.Is everyone's not doing this?
Did I get propellers with an extra sharp edge??

I think it's a matter of time till mine reaches your scratch level. I have it for 20 days and flying it few times per day so I will be there soon too.
2018-4-9
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Thoarax
lvl.4
Flight distance : 488484 ft
United States
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The scratches happen when the back two blades are folded into the drone, not from flying it.
2018-4-10
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lannes
Captain
Flight distance : 4465 ft
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That is why you should not have removed the protective stickers in that area, I just cut off the yellow tabs and left the original clear section there to protect the body.

Just put some clear tape there now, or you can  use something stronger like bicycle frame protection stickers which you can get from a bike shop, just cut them to fit that small spot.
2018-4-10
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Kotsev
lvl.4
Flight distance : 135387 ft
Bulgaria
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lannes Posted at 2018-4-10 04:21
That is why you should not have removed the protective stickers in that area, I just cut off the yellow tabs and left the original clear section there to protect the body.

Just put some clear tape there now, or you can  use something stronger like bicycle frame protection stickers which you can get from a bike shop, just cut them to fit that small spot.

Thanks! Will check it out. I didn't knew at the time that this is going to happen otherwise I would have kept my protective foil on also.
2018-4-10
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FlyDK
Captain
Flight distance : 1636286 ft
Denmark
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Cut two fingers of a latex glove and pull one over each affected propel for protection.
2018-4-10
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msinger
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Flight distance : 214026 ft
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Thoarax Posted at 2018-4-10 03:02
The scratches happen when the back two blades are folded into the drone, not from flying it.

Right on. When the arms are folded, the props touch the top of the Mavic Air.
2018-4-10
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maurom82
Second Officer
Flight distance : 143757 ft
Italy
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lannes Posted at 2018-4-10 04:21
That is why you should not have removed the protective stickers in that area, I just cut off the yellow tabs and left the original clear section there to protect the body.

Just put some clear tape there now, or you can  use something stronger like bicycle frame protection stickers which you can get from a bike shop, just cut them to fit that small spot.

I too left the protective stickers in that area..the only ones that I did not remove.
2018-4-10
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Bill B
First Officer
Flight distance : 319245 ft
United States
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FlyDK Posted at 2018-4-10 04:53
Cut two fingers of a latex glove and pull one over each affected propel for protection.

Make sure your fingers are not in the glove when you cut them. Remember to practice safe droning.
2018-4-10
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CanadaMark
lvl.2
Canada
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I just got a Mavic Air a few days ago (my first drone) and I just wanted to reiterate what others have said above.  I am extremely anal about my gear and I noticed right away that the props rub on that area.   DJI added clear protective film with pull-tabs for removal on this exact area, presumably to protect the finish of the aircraft from prop scuffs during transport, shipping, and before sale.  Understandably, most people probably pull those off right away.  As far as I can tell, these stickers do not cover or block anything important (I was originally worried they may block part of the cooling ports, but they don't), so if you just carefully cut off the yellow tabs with a blade (or leave them on, I don't think they harm anything) you will have some protection there.  Even just a tiny piece of tape there would likely accomplish the same thing.  You might even be able to use a piece of cell-phone screen protective film and apply it to that area, or some thin stickers of your choice.  I think it would be annoying to try and cover the props every time you put the drone away, so it would be better to apply something to the aircraft and not have to worry about it.
2018-4-10
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DH_Pilot
Captain
Flight distance : 3301621 ft
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This is little bit design flaw, I would expect that this area is made at least of different plastic or different paint used if contact with blades is needed every time when drone is folded.
2018-4-10
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LoSBoL
First Officer
Flight distance : 271650 ft
Netherlands
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I can understand you want to keep it in pristine condition, a bit of tape can do the trick, or even better, you could skin the complete drone to your liking for a few bucks.

I'm the complete opposite though, its a untensil for me, I'm not super carefull with it and can have wear and tear, just as long as its technically in good order. Same with my bike, you have your 'cleaner' and you have your 'rider' types. I maintain the bike technically to perfection, but its still a user item for me, so not much washing the bike with a beer. Some will clean it to mint condition after every ride and every scrath is cried over.
You should clean it if you enjoy doing so, but if you do it to maintain its value, you can better spend the time you would be cleaning at your work, that will pay out faster then meticulously cleaning every inch of your bike.
2018-4-10
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GLJones
lvl.3
Flight distance : 41381 ft
United States
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Those vinyl drone cover stickers could help with this too.  You can get the cool design ones or just plain ones that duplicate the current colors of your drone.
2018-4-10
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Kotsev
lvl.4
Flight distance : 135387 ft
Bulgaria
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GLJones Posted at 2018-4-10 20:56
Those vinyl drone cover stickers could help with this too.  You can get the cool design ones or just plain ones that duplicate the current colors of your drone.

Yeah already purchased a set yesterday Thanks!
2018-4-10
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LookAt_Wictim
Second Officer
Flight distance : 2621982 ft
Slovakia
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I have same problem after 3 weeks. I contacted support and they said me: Thank you for waiting, this is the first incident for that issue. As of the moment we don't have an answer for that incident. However, rest assure that this issue will be lift up to our higher department.

I bought skin on my mavic air and the props still make a pressure on body and making a cuts on skin. Now im detaching frond proppellers...


2018-4-10
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Kotsev
lvl.4
Flight distance : 135387 ft
Bulgaria
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LookAt_Wictim Posted at 2018-4-10 21:57
I have same problem after 3 weeks. I contacted support and they said me: Thank you for waiting, this is the first incident for that issue. As of the moment we don't have an answer for that incident. However, rest assure that this issue will be lift up to our higher department.

I bought skin on my mavic air and the props still make a pressure on body and making a cuts on skin. Now im detaching frond proppellers...

Honestly I don't expect support to do anything regarding this. I would be happy if they add it as lesson learned and improve it for the future drone design. This doesn't affect the performance of the drone but it's just annoying and messing with my OCD
2018-4-10
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LookAt_Wictim
Second Officer
Flight distance : 2621982 ft
Slovakia
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Kotsev Posted at 2018-4-10 22:28
Honestly I don't expect support to do anything regarding this. I would be happy if they add it as lesson learned and improve it for the future drone design. This doesn't affect the performance of the drone but it's just annoying and messing with my OCD

yes it was feedback to dji thats all
2018-4-10
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Airlord
lvl.4
Flight distance : 38048 ft
Germany
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Take clear Tape at this Place to get no more Scratches.
2018-4-10
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