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Mavic Pro vision problems
622 14 2018-4-10
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WynandKruger
lvl.2
Flight distance : 871739 ft
South Africa
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Hi,

My Mavic Pro's obstacle avoidance is not functioning and I do not get errors. Forward and downward detection is not working. All avoidance settings are enabled and I am not in sport mode. Vision sensor state is normal. When I try to calibrate in DJI assistant, before I can start it says "please reboot the aircraft". When I plug in my friend's Mavic the calibration runs successfully. Please assist as soon as possible.
2018-4-10
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A CW
Captain
Flight distance : 13838848 ft
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United Kingdom
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Apart from cleaning the sensors there is little else left. You can try refreshing the firmware in Assistant 2 then try the VPS calibration again but if that doesn’t work you’ll need to face the reality that the drone needs to be shipped back to DJI via raising a ticket a with DJI support. Good luck.
2018-4-10
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Woe
Captain
Flight distance : 4129268 ft
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I totally agree with Andy.
2018-4-10
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DJI Thor
Administrator
Flight distance : 13602 ft
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Wynand, could you please provide us with some screenshots of this case as well as the firmware info for reference?
2018-4-10
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WynandKruger
lvl.2
Flight distance : 871739 ft
South Africa
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Everything is enabled in tbe sensor settings. The forward obstacle avoidance icon on the flight screen is red with an "!" in the center. When I turn obstacle avoidance off, then it is red with an "r". I will upload another screenshot of that.
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2018-4-10
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WynandKruger
lvl.2
Flight distance : 871739 ft
South Africa
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I have also tried to reset factory defaults, then refreshed the firmware and tried to calibrate again, with no success. Still get error, please reboot the aircraft.
DSC_0279.JPG
2018-4-10
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WynandKruger
lvl.2
Flight distance : 871739 ft
South Africa
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As you can see here, I am not in sport mode and the clearance on the rc is blank.
IMG-20180411-WA0002.jpg
IMG-20180411-WA0003.jpg
2018-4-11
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WynandKruger
lvl.2
Flight distance : 871739 ft
South Africa
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Everything is enabled.
_20180411_101428.JPG
_20180411_101331.JPG
_20180411_101257.JPG
_20180411_101415.JPG
2018-4-11
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WynandKruger
lvl.2
Flight distance : 871739 ft
South Africa
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https://youtu.be/Xkoud4WAetc
2018-4-11
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WynandKruger
lvl.2
Flight distance : 871739 ft
South Africa
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https://youtu.be/QMM4NSZISyw
2018-4-11
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WynandKruger
lvl.2
Flight distance : 871739 ft
South Africa
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https://youtu.be/GDeC4fUF8QQ
2018-4-11
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WynandKruger
lvl.2
Flight distance : 871739 ft
South Africa
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Please let me know if you need anything else.
2018-4-11
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OrthoDrone
lvl.2
Flight distance : 212182 ft
United States
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Hi, not to spam post, but this is EXACTLY the same problem I am having with my new MP.   Is there nothing more to do than to return it to the manufacturer for evaluation?  Was working fine, then just stopped for no apparent reason.  Everything on, and can not calibrate with Assistant 2 becuz “please reboot aircraft”.
2018-4-12
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WynandKruger
lvl.2
Flight distance : 871739 ft
South Africa
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Please feel free to join me in the struggle! I am still waiting for them to respond after they asked for screenshots. It is super frustrating.
2018-4-12
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OrthoDrone
lvl.2
Flight distance : 212182 ft
United States
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WynandKruger Posted at 2018-4-12 05:42
Please feel free to join me in the struggle! I am still waiting for them to respond after they asked for screenshots. It is super frustrating.

The struggle!  
2018-4-12
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