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Camera sensor error
3105 8 2018-4-11
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sjd666
Second Officer
Flight distance : 2102261 ft
United Kingdom
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Hi FAE6DB3C-79AB-4277-BAA1-402C33112FE3.png

Just turned on my spark this evening and got this message. Any ideas ?


2018-4-11
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GoldenSun
Captain
Flight distance : 681903 ft
Poland
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I guess only DJI Support can help you here...
2018-4-11
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DJI Elektra
Administrator
Hong Kong
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Hi, did you crash your drone before? If not, please try to flash the firmware with DJI Assistant 2. You can contact our support and send it back for repair when the problem remains: http://www.dji.com/support
2018-4-11
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sjd666
Second Officer
Flight distance : 2102261 ft
United Kingdom
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DJI Elektra Posted at 2018-4-11 19:17
Hi, did you crash your drone before? If not, please try to flash the firmware with DJI Assistant 2. You can contact our support and send it back for repair when the problem remains: http://www.dji.com/support

Hi

I’ve not crashed is as I’ve only flown it twice after it being replaced via care refresh. I’ve flashed it twice and done a factory reset with no luck.

Thanks
2018-4-11
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Elettrone78
Captain
Flight distance : 2380761 ft
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Italy
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Two days ago i had the same exact issue, i couldnt even connect DJI Assistnat to fix the issue, had to send it in...
Never crashed ofcourse.
2018-4-11
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DJI Elektra
Administrator
Hong Kong
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sjd666 Posted at 2018-4-11 21:33
Hi

I’ve not crashed is as I’ve only flown it twice after it being replaced via care refresh. I’ve flashed it twice and done a factory reset with no luck.

I see. Then, please contact our support and start a case: http://www.dji.com/support
2018-4-12
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sjd666
Second Officer
Flight distance : 2102261 ft
United Kingdom
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Do you think this error would be connected with my last topic ?

https://forum.dji.com/forum.php? ... p;page=1#pid1291978

As I’ve never been able to do any Quickshots since I got my spark back from a care refresh claim ?
2018-4-12
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sjd666
Second Officer
Flight distance : 2102261 ft
United Kingdom
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I’ve now sent my spark back and it’s in the process of being repaired under warranty.
BC6EBB95-06A0-4ED7-AE4C-1F07EAEC8A72.jpeg
2018-4-24
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Shakennstirred
lvl.2
United Kingdom
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I had this and the aircraft encoder error on a new Spark straight out the box on Wednesday.
just got the replacement today.
everything ok with this one.
2018-4-28
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