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high altitude is negative
661 14 2018-4-12
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Ferry76
lvl.2
Flight distance : 151224 ft
Netherlands
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My spark drone is 10 meter high and in DJI Go is the high attitude 2,5 meter.
When het is 1,5 meter high in DJI Go is the high altitude - 2,5 meter
If i command to down many times i received the warning fot automatic landing.
What is wrong? Al my settings are unchanged.
2018-4-12
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Firehawk989
First Officer
Flight distance : 198904 ft
Canada
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Make sure you don't have any dirt, fingerprints, marks, plastic film, etc. on the sensors.
2018-4-12
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DJI Elektra
Administrator
Hong Kong
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Hi, did you try to reboot your drone and fly again? Please make sure that you did not fly your drone lower than the take off altitude. Please keep us updated, thanks.
2018-4-12
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Ferry76
lvl.2
Flight distance : 151224 ft
Netherlands
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DJI Elektra Posted at 2018-4-12 22:06
Hi, did you try to reboot your drone and fly again? Please make sure that you did not fly your drone lower than the take off altitude. Please keep us updated, thanks.

Yes reboot  many times didn’t help
2018-4-12
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Ferry76
lvl.2
Flight distance : 151224 ft
Netherlands
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Firehawk989 Posted at 2018-4-12 09:21
Make sure you don't have any dirt, fingerprints, marks, plastic film, etc. on the sensors.

Everything is very clean.
2018-4-12
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S.J
Captain
Flight distance : 322454 ft
Kuwait
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start your drone while placing the SPARK in the ground itself rather than in your palm although it should work otherwise.
2018-4-13
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Ferry76
lvl.2
Flight distance : 151224 ft
Netherlands
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S.J Posted at 2018-4-13 00:12
start your drone while placing the SPARK in the ground itself rather than in your palm although it should work otherwise.

I place always the drone on the ground itself before flying, never from my Palm or any other place above the ground.
2018-4-13
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S.J
Captain
Flight distance : 322454 ft
Kuwait
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Ferry76 Posted at 2018-4-13 00:43
I place always the drone on the ground itself before flying, never from my Palm or any other place above the ground.

I mean while you switch ON the drone, place first the drone on the ground and switch ON the drone from a ground point.
2018-4-13
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DJI Elektra
Administrator
Hong Kong
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Ferry76 Posted at 2018-4-13 00:43
I place always the drone on the ground itself before flying, never from my Palm or any other place above the ground.

In your case, please sync the flight records with error phenomenon and tell me your DJI Account for further check.
2018-4-13
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Ferry76
lvl.2
Flight distance : 151224 ft
Netherlands
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S.J Posted at 2018-4-13 00:46
I mean while you switch ON the drone, place first the drone on the ground and switch ON the drone from a ground point.

I know that but same issue
2018-4-17
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Ferry76
lvl.2
Flight distance : 151224 ft
Netherlands
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DJI Elektra Posted at 2018-4-13 02:50
In your case, please sync the flight records with error phenomenon and tell me your DJI Account for further check.

DJI account is Ferry Lankreijer
2018-4-17
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Ferry76
lvl.2
Flight distance : 151224 ft
Netherlands
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In the DJI Go 4 app the H N/^ metric begins  always on: H0,0m in the color red is that normal? When i’m flying the color is white above 1,3 m en begin on 0 m
2018-4-17
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Ferry76
lvl.2
Flight distance : 151224 ft
Netherlands
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Anybody else for a solution?
2018-4-28
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wd5gnr
lvl.2
Flight distance : 3196 ft
United States
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I have the same problem and have not found a solution. It does occasionally show a very low positive number (like 20 feet).
2018-4-28
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Ferry76
lvl.2
Flight distance : 151224 ft
Netherlands
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Ok, i’m not the only one, is this a defect or have DJI a solution for this?
I have the DJI Care Refresh.
2018-4-28
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