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Silly garden crash
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1109 46 2018-4-15
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maxheadroom
Second Officer
Flight distance : 669865 ft
United Kingdom
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I did a quick flight in the back garden and one of the rose branches cought the blade. She went down from about 3 meters and had to crash land on the only hard stone in the garden. Stupid mistake.

Now my question is, it looks like a solid frame and not user repairable. What would be my options to get it fixed?

Spark crash

Spark crash


Many thanks

Max

2018-4-15
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andwluv
Second Officer
Flight distance : 167241 ft
Malaysia
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I just crash my too. Yes, it can be replace the body frame. Cost me $100
2018-4-15
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maxheadroom
Second Officer
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United Kingdom
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andwluv Posted at 2018-4-15 06:17
I just crash my too. Yes, it can be replace the body frame. Cost me $100

Did you have to send it away?
2018-4-15
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maxheadroom
Second Officer
Flight distance : 669865 ft
United Kingdom
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Anyone had some repairs done here in the UK and can point me to a link please.

cheers
Max
2018-4-15
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A CW
Captain
Flight distance : 13123609 ft
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United Kingdom
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Ouch - sorry to see that. Hopefully they'll fix it up soon enough
2018-4-15
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maxheadroom
Second Officer
Flight distance : 669865 ft
United Kingdom
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Been looking at these guys. Anyone used them before here in the UK?

www.ismash.com
www.dronedoctor.co.uk
www.tfix.co.uk
2018-4-15
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A CW
Captain
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Not personally though I have seen good ratings on Dronedoctor but can speak from experience of using them.
2018-4-15
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maxheadroom
Second Officer
Flight distance : 669865 ft
United Kingdom
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Ok decided, going with dronedoctor. Like the webiste and the system they use to keep you informed.

Max
2018-4-15
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JimFandango
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maxheadroom Posted at 2018-4-15 22:51
Ok decided, going with dronedoctor. Like the webiste and the system they use to keep you informed.

Max

Ouch. I've had my spark for a week and your photo and story make me feel nauseated. I can really see something like that happening to me. Let me know how you get on with dronedoctor, especially how much it's going to cost.

Good luck with it!
2018-4-16
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maxheadroom
Second Officer
Flight distance : 669865 ft
United Kingdom
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JimFandango Posted at 2018-4-16 02:24
Ouch. I've had my spark for a week and your photo and story make me feel nauseated. I can really see something like that happening to me. Let me know how you get on with dronedoctor, especially how much it's going to cost.

Good luck with it!

Its going in today and will get an quote. Will keep updating here. So far very impressed with the service.

I think its going to be close to £200. Most of the other quotes I got was around there.

I might even check if I can do it myself if I get time to research in how to do it.

Max
2018-4-16
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andwluv
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maxheadroom Posted at 2018-4-15 06:38
Did you have to send it away?

Yes, got it send out to my local DJI repair store. Can't wait to have it return
2018-4-16
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maxheadroom
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United Kingdom
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andwluv Posted at 2018-4-16 05:13
Yes, got it send out to my local DJI repair store. Can't wait to have it return

Did you get a quote for the repair?
2018-4-16
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JimFandango
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Flight distance : 130768 ft
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maxheadroom Posted at 2018-4-16 02:29
Its going in today and will get an quote. Will keep updating here. So far very impressed with the service.

I think its going to be close to £200. Most of the other quotes I got was around there.

Yikes, that's a lot more than the $100 it cost andwluv!
2018-4-16
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maxheadroom
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Oh yes, but this is how it works here in the UK they only change the pound sign from $ to £ haha. I will see how much it costs otherwise I might have a go at the repair myself.
2018-4-16
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andwluv
Second Officer
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maxheadroom Posted at 2018-4-16 02:29
Its going in today and will get an quote. Will keep updating here. So far very impressed with the service.

I think its going to be close to £200. Most of the other quotes I got was around there.

Wow!  £200? I did try to research fix it myself, the parts replacement cost half of what send out repair. In the end I think it's better to have professional have it done
2018-4-16
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andwluv
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Malaysia
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maxheadroom Posted at 2018-4-16 05:15
Did you get a quote for the repair?

Yes.  £50UK / $80US where i'm at
2018-4-16
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andwluv
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Malaysia
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JimFandango Posted at 2018-4-16 05:19
Yikes, that's a lot more than the $100 it cost andwluv!

Sorry, it cost less to replace on my side
2018-4-16
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maxheadroom
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Flight distance : 669865 ft
United Kingdom
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I will report back on how much they going to charge me. I just had a look and the frame on ebay is about £40.
2018-4-16
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GoldenSun
Captain
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Poland
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Sorry to see that. Hope you get it up in the air soon.
2018-4-16
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The Bash's
Second Officer

United States
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I broke both front arms damaged a motor need two new props,the top cover, and a LED cover under the motor.  $90 for all of it, done by DJI.  
2018-4-16
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JimFandango
Second Officer
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Ireland
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The Bash's Posted at 2018-4-16 20:50
I broke both front arms damaged a motor need two new props,the top cover, and a LED cover under the motor.  $90 for all of it, done by DJI.

That sounds pretty cheap. I doubt those of us in the UK could get it for the same price.
2018-4-16
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The Bash's
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JimFandango Posted at 2018-4-16 22:50
That sounds pretty cheap. I doubt those of us in the UK could get it for the same price.

They charge $65 an hour for labor so really the repair was pretty cheap.  It is nuts that you guys can't get the same price.
2018-4-17
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maxheadroom
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Drone was posted yesterday so will see if they get back to me tomorrow.

Max
2018-4-17
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maxheadroom
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Ok some feedback. The communication and speed of what they are sorting out my drone is amazing. In the end the frame and a motor cover and diag to make sure there is nothing else wrong costed me £140 including priority shipping back to me. I was waiting on a goo £200 bill. They also transfer the labels and sticker from the old frame to the new one.

Highly recommended.

Max
2018-4-20
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ssakellaro
lvl.4
Flight distance : 28058 ft
Greece
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maxheadroom Posted at 2018-4-20 10:50
Ok some feedback. The communication and speed of what they are sorting out my drone is amazing. In the end the frame and a motor cover and diag to make sure there is nothing else wrong costed me £140 including priority shipping back to me. I was waiting on a goo £200 bill. They also transfer the labels and sticker from the old frame to the new one.

Highly recommended.

Meh, i had the same type of crash with all three of the cables snapped (the motor was like 1m away of the drone).
Some glue and solder and she flys beautifully !
2018-4-20
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RobertWSimpson
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United States
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I replaced my frame myself.  It was a LOT of work, but I got away with spending about $60.

2018-4-20
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maxheadroom
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RobertWSimpson Posted at 2018-4-20 15:05
I replaced my frame myself.  It was a LOT of work, but I got away with spending about $60.
https://www.youtube.com/watch?v=ke9swlBUV3E

Yes I did watch a few detailed videos and I could have done it myself. But I dont have a nice space and the time to tinker for hours. Would have loved to but currently not.
2018-4-20
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ssakellaro
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Greece
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maxheadroom Posted at 2018-4-20 22:49
Yes I did watch a few detailed videos and I could have done it myself. But I dont have a nice space and the time to tinker for hours. Would have loved to but currently not.

You could glue it back, you don't need bench , just some epoxy
2018-4-20
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JimFandango
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maxheadroom Posted at 2018-4-20 10:50
Ok some feedback. The communication and speed of what they are sorting out my drone is amazing. In the end the frame and a motor cover and diag to make sure there is nothing else wrong costed me £140 including priority shipping back to me. I was waiting on a goo £200 bill. They also transfer the labels and sticker from the old frame to the new one.

Highly recommended.

That sounds reasonable. I'll remember that. Enjoy flying again soon!
2018-4-21
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maxheadroom
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I had a look at the glue option but the frame was not joining up perfect and was not keen for any misalignment and funny vibrations.

I do remember the times I rebuild allot of my heli's when I had allot of time. Now kids=no time haha.

2018-4-21
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RobertWSimpson
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maxheadroom Posted at 2018-4-20 22:49
Yes I did watch a few detailed videos and I could have done it myself. But I dont have a nice space and the time to tinker for hours. Would have loved to but currently not.

Ah I see. It was a LOT of tinkering to be sure. You probably went the better route.
2018-4-21
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Joller79 DK
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Flight distance : 26447 ft
Denmark
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maxheadroom Posted at 2018-4-21 04:27
I had a look at the glue option but the frame was not joining up perfect and was not keen for any misalignment and funny vibrations.

I do remember the times I rebuild allot of my heli's when I had allot of time. Now kids=no time haha.

Fix it yourself, and you are back in air in 10 minuttes, instead of waiting 4 weeks for an repair... Just plastic weld it with a soldering iron, take a look at my post... But ofcourse if you are that kind of guy who just cant stand having an AC with scars on ot after an repair, then just ignore my reply
2018-4-21
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Joller79 DK
First Officer
Flight distance : 26447 ft
Denmark
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Fix it yourself, and you are back in air in 10 minuttes, instead of waiting 4 weeks for an repair... Just plastic weld it with a soldering iron, take a look at my post... But ofcourse if you are that kind of guy who just cant stand having an AC with scars on ot after an repair, then just ignore my reply
2018-4-21
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maxheadroom
Second Officer
Flight distance : 669865 ft
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Repair only took 4 days. Any replacing the frame is not going to take me 10 min. Dont want to glue it as I dont want any misalignment or vibrations.  
2018-4-21
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andwluv
Second Officer
Flight distance : 167241 ft
Malaysia
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maxheadroom Posted at 2018-4-21 11:33
Repair only took 4 days. Any replacing the frame is not going to take me 10 min. Dont want to glue it as I dont want any misalignment or vibrations.

Just got news. It took them 3 days to repair. In all include postage fee to & return $122 with new frame and LED cover mount. Can't wait to fly again
2018-4-22
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DJI Susan
Administrator

Online

Thanks for keeping us updated. It's nice to know the drone works well now. Enjoy it and fly safe!
2018-4-22
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maxheadroom
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United Kingdom
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Mine also arrived today and going to do a quick test flight when I get home.
2018-4-24
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maxheadroom
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Did all the calibration and a 10min flight all is good. I am very impressed with the guys service and communication. Five stars from me.

I am back and flying.

Happy customer.  
2018-4-27
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andwluv
Second Officer
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Malaysia
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maxheadroom Posted at 2018-4-27 23:06
Did all the calibration and a 10min flight all is good. I am very impressed with the guys service and communication. Five stars from me.

I am back and flying.



Mine too, all well and back to drone stuff
2018-4-29
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irepairmacs
lvl.1

Bangladesh
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Been looking at these guys. Anyone used them before here in the UK?
Mac Repair LondonMac RepairMac Repair Service

8-28 02:56
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